Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlotte.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
349 reviews
5 stars
267
4 stars
32
3 stars
10
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Efficiency
Many customers noted the quick service, often completing oil changes and inspections in under 20 minutes.
Transparency
Customers appreciated the clear communication regarding services needed without aggressive upselling.
Mixed Experiences
While many reviews are positive, there are some negative experiences regarding service quality and mistakes made during service.
Trustworthiness
Several customers highlighted the honesty of the staff, particularly in not performing unnecessary services.
- EGEric GilesNov 3, 20255.0These guys are super cool and.friendly. they are quick and knowledgeable. Never to long of a wait.
- SCSharlene CapstickNov 2, 20255.0Deon was very professional and was quick to assist.
- PPPhantasia Coe (Phanny)Oct 31, 20255.0I had such a great experience getting my oil changed at Valvoline! The service was quick, efficient, and super professional from start to finish. Dion was absolutely amazing—so helpful, sweet, and knowledgeable about everything. He took the time to explain what was being done and made sure I felt comfortable and informed the entire time. It’s rare to find customer service like that these days! I’ll definitely be coming back for my next oil change and recommending this location to friends and family. Thanks again, Dion and the Valvoline team!
- JCjaneen carrilloOct 29, 20255.0All the associates were very pleasant. Deon was the gentleman that helped me he was very patience ,polite,courteous and explained everything so I could understand him. I would recommend him and will return again so he can help me.
- LSLogan SchmidtOct 17, 20255.0Big thanks to Deon, Anthony, and Dequan - they made my first ever trip to Valvoline a positive one and are the reason that I will be a returning customer for oil changes. Deon was friendly, straightforward and clear without trying to constantly upsell. Anthony gave great vehicle directions and was super friendly throughout. But I was most impressed by the seamless way that all three worked together with quick, clear communication that made my service lightning fast. They are a fantastic team.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Charlotte - Monroe Road offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The store is open Monday through Friday from 7:30 AM to 7:00 PM.
Is an appointment required to get vehicle maintenance at Valvoline Instant Oil Change?
No appointment is required; customers can walk in for services.
Can I pay with credit or debit cards at Valvoline Instant Oil Change?
Yes, Valvoline Instant Oil Change accepts credit cards, debit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Charlotte?
It is located at 9110 Monroe Road, Charlotte, NC, 28270.
Are there any holiday closings I should be aware of?
Valvoline Instant Oil Change will be closed on November 27, 2025, and December 25, 2025.
How can I learn more or book services online from Valvoline Instant Oil Change?
You can visit their website at https://store.vioc.com/nc/charlotte/9110-monroe-road to learn more and explore services.
What nearby car wash options are there if I want to clean my car before or after service?
Autobell Car Wash and Circle K, which also offers car wash services, are nearby options for car cleaning near Valvoline Instant Oil Change on Monroe Road.
If I need further automotive repairs or tire services, which nearby places can I visit?
Honest-1 Auto Care and Creason Automotive and Wrecker offer automotive repairs and tire services close to Valvoline Instant Oil Change on Monroe Road.
What other amenities nearby could I visit while waiting for my vehicle service?
Nearby amenities include Crown Point Family Dentistry for dental care, Alexandra's Bakery & Gourmet Specialties for desserts, and The Southern Gourmet restaurant for food and catering.