SIXT Rent a Car Charlotte Douglas Int Airport

Reviews

• DM

  Dave M

  1 day ago
  5.0
  I just completed a two day rental. I am a long time National Executive Elite member and love being able to walk out and choose any car in the “aisle” This time time I thought I would give Sixt try. I was traveling solo so if I had any delays my family wouldn’t be waiting. Anyway I reserved a BMW X5 class and was offered an X5 or X6. I choose a 2026 X5 with 6k miles. The car was in pristine condition, had that awesome new car smell and was cheaper than a smaller suv at National. The Sixt app is so simple and it’s nice to skip the line. I just went right to the lot, showed my Id and credit card and was handed the key to my selected vehicle. Bri’Ana helped me at the desk and she was very polite and had me on my way in about a minute. There were two other girls working and they were both pleasant. Definitely would rent from this location again.
• VH

  Veronica Haines

  1 day ago
  2.0
  I have reached out to the “sixt” office at charlotte Douglas airport. I called the 1-800 number and they gave me an email. I’m nervous reading some of the negative reviews and just wanted to touch base to verify I will have the vehicle I booked. I have not received any responses.
• EC

  Erica Cheek

  Mar 2, 2026
  5.0
  This was my first experience with Sixt and I will not be using any other rental service. Pickup was easy and I like that you can upload your docs in advance and go straight to the garage. Good selection of premium vehicles. In the past I would just rent a basic car (Chevy, Toyota, Kia) etc, but the quality was not on par with what I’m use to (Rivian/Telsa).
• KE

  Koren Easterday

  Feb 23, 2026
  5.0
  I've rent from SIXT at CLT almost every time I travel here for business and have never had a bad experience, but my pick up today was extra! Tierra greeted me with a warm smile and genuine sounding "welcome back" on a very chilly day. She was very apologetic they did not have my reservation car class available and she offered several options. And she was very friendly and professional througout our entire interaction! At a time when everyone is stressed out and actual customer service is extremely rare, she was a real joy to encounter. I felt as though she was truly interested in earning my return business and loyalty...and she did. Way to go, young lady!
• SO

  Samantha Odisho

  Feb 22, 2026
  5.0
  Shana at the Charlotte Sixt did exceptional work and made sure I was able to receive a vehicle when I was in a bind because another car company did not have vehicles for another 2 hours. She understands customer service and represents the company well. And while I waited she made sure to explain the loyalty program and made sure I knew what I could expect from Sixt. I was stressed and she ended up giving me a great experience. I highly recommend renting from them due to how great Shana made the experience.

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