The staff is consistently praised for their exceptional customer service, being friendly, helpful, and going above and beyond for customers.
Staff Knowledge
Customers noted that the employees are knowledgeable about products and provide valuable assistance in selecting the right rims and tires.
Positive Experiences
Many reviews highlight positive experiences, with customers expressing satisfaction with their purchases and the overall service.
Pricing Concerns
Some customers expressed concerns about pricing, mentioning that certain products were perceived as overpriced.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding customer service and product issues, indicating inconsistency.
AN
Amsata Niang
2 days ago
1.0
They don’t want to do the job that was not done right so they throw out i left with my problem don’t know where to go i m so desperate to get my tire fixed but they don’t want fix
SG
Stacy Green
Dec 29, 2025
5.0
Went in for new tires. The staff was really helpful and the process was simple. Thanks for the great service.
TT
Tanard
Oct 16, 2025
4.0
Helpful staff
SM
samahd moses
Oct 1, 2025
5.0
very amazing customer service.. i enjoyed the employees 💪🏾💪🏾
LN
Lashay Nash
Aug 26, 2025
5.0
If you want good tires and wonderful customer service please please come here these men are awesome and they do good work and Jay was awesome and buddy is amazing
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does RAW Wheels & Tires' Rent-To-Own program work?
Customers can rent wheels and tires with the option to pay off in up to 82 weeks, with a 9-month early purchase option offering a discount if paid early. Online pre-approval is available.
What are the store hours for RAW Wheels & Tires at 2609 Freedom Drive?
The store is open Monday to Friday from 10:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sunday.
What do I need to provide to qualify for the Rent-To-Own program at RAW Wheels & Tires?
You need proof of employment, vehicle insurance, vehicle registration, driver's license, proof of address, and 5 references to open a Rent-To-Own agreement.
Can I purchase or rent to own just a single tire or wheel at RAW Wheels & Tires?
Yes, you can purchase or rent-to-own any quantity, from a single tire or wheel to multiple sets, with a wide variety of styles and brands available.
How does the referral program work at RAW Wheels & Tires?
You earn $50 toward your account for every friend you refer who becomes a customer, with no limit on referrals. The referred customer must open a new Rent-To-Own agreement.
How can I contact RAW Wheels & Tires for more information?
You can call 888-505-TIRE (8473) and press #1, email customerservice@rentawheel.com, or visit their website at https://rentawheel.com.
What nearby automotive services can assist after visiting RAW Wheels & Tires?
Nearby services include Almighty Pressure Washing & Mobile Detailing LLC., Queen's Crown Automotive, Figs Auto Repair, and Old V8 New Creation for repairs, detailing, and maintenance.
Are there dining options near RAW Wheels & Tires for customers?
Customers can visit nearby dining spots like KFC, Showmars, McDonald's, Cook Out, and China Bowl Express for fast food and varied cuisine before or after their visit.
What nearby amenities are available close to RAW Wheels & Tires?
Nearby amenities include Mezzanine at Freedom apartments, Ophelia Garmon-Brown Community Center for events, and retail stores like Freedom DEALS and Charlotte Mattress.
Is public transit available near RAW Wheels & Tires to help customers reach the location?
While specific transit stations aren't listed, the central location near popular businesses like Rent-A-Wheel and amenities makes it accessible; customers can check local transit options for the Freedom Drive area.