RAW Wheels & Tires

4.2
268 reviews

About

Tire Shop

Location

RAW Wheels & Tires
2609 Freedom Drive, Charlotte, NC
28208, United States

Hours

Reviews

4.2
268 reviews
5 stars
201
4 stars
10
3 stars
7
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their exceptional customer service, with many customers highlighting their helpfulness and friendliness.

Staff Knowledge

Customers noted that the employees were knowledgeable and provided valuable information regarding products and services.

Timeliness

Many reviews mentioned quick and efficient service, with customers appreciating the fast turnaround for tire and rim installations.

Pricing

While some customers found the prices reasonable, others felt they were high, leading to mixed feedback on affordability.

Positive Experiences

Numerous customers shared positive experiences, often mentioning specific staff members who made their visits enjoyable.
  • TT
    Tanard
    Oct 16, 2025
    4.0
    Helpful staff
  • SM
    samahd moses
    Oct 1, 2025
    5.0
    very amazing customer service.. i enjoyed the employees 💪🏾💪🏾
  • LN
    Lashay Nash
    Aug 26, 2025
    5.0
    If you want good tires and wonderful customer service please please come here these men are awesome and they do good work and Jay was awesome and buddy is amazing
  • SD
    Stephen Durden
    May 10, 2022
    5.0
    Great atmosphere! Super friendly and knowledgeable staff and the the manager Kenny is the goat. No bs nothing is a secret and everything is upfront and straight forward. If you need good wheels this is the place to go.
  • WX
    Will x7g
    Aug 19, 2017
    1.0
    Snakes in the grass..waiting to bite. Please be aware of these people. The amount that they charge is no where competitive with RnR or any other place. You will actually come out cheaper going to RnR. This is just the surface. I went to this place to check them out and upon my arrival...I was already feeling skeptical. The customer service was somewhat ghetto especially with a bunch of goons hanging around talking about a whole lot of nothing. I was shown a wheel but the cost was OUTRAGEOUS! I then left from the establishment, got home , and noticed that my credit card was missing. I then realized that it fell out of my pocket when reaching for my keys. I proceeded to call them back to see if they had located a lost card. The Ghetto Rep that answered the phone, proceeded to ask another worker if they had seen a card and the worker stated Yes!...then i was placed on hold and waited 15 minutes to no answer. I then hung up, called back and the Ghetto Rep stated that no one found a card. I then proceeded to contact my card company and had the card blocked and traced for activity. Here's the deal...dont go to this business...read the previous reviews . Youve been warned!

Frequently Asked Questions About RAW Wheels & Tires

How does your program work?

We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved. Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.

How much do wheels and tires cost?

Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices. Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you. Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.