Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Charlotte, NC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
1,538 reviews
5 stars
452
4 stars
259
3 stars
218
2 stars
147
1 star
462
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of professionalism.
Cleanliness
Numerous reviews highlighted dirty restrooms and showers, with complaints about unsanitary conditions.
Safety Concerns
Several customers expressed feeling unsafe due to the presence of homeless individuals and aggressive behavior in the area.
Parking Issues
Customers frequently mentioned a lack of available parking spots, particularly for trucks, and issues with reserved parking not being honored.
Amenities
The facility was criticized for limited amenities, including a lack of food options and poorly maintained facilities.
- UBUmar BidzhievDec 17, 20251.0Small dirty avoid
- ELEunique LoveNov 25, 20251.0This pilot is by far the worst one I've been to. Only 4 spots that's not reserved and 25 reserved spots. Exit is on a busy road so once you pull out you're blocking traffic especially if the light is red. I'll never come here again
- DWDamon E WhiteNov 23, 20255.0Great Customer Service. Shower was nice and HOT. Bathroom was clean. Truck Drivers pay for parking. Small lot. Armed Security onsite.
- OPOleksii PrudkyiNov 20, 20251.0Very slow people work here. Cleaning the shower room takes 20 minutes.
- NLNick LittleNov 7, 20253.0There are a coffee jar that dispenses the coffee grounds into the machine has never been cleaned and looks absolutely disgusting.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Charlotte, NC?
Pilot Travel Center in Charlotte is open 24 hours a day, 7 days a week, including holidays with regular hours.
What fuel options are available at this location?
The center offers gasoline, diesel, and DEF with high-speed pumps.
Are showers available at the Pilot Travel Center in Charlotte?
Showers are available at select locations. Please use the store locator tool on our website to find locations with showers.
Does this Pilot Travel Center offer overnight parking?
Yes, overnight parking is available. For specific rules and availability, please contact the store directly.
What payment methods are accepted at this location?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash among other options.
Can I reserve parking or showers at this Pilot Travel Center?
Yes, you can reserve parking and showers through the Pilot MyRewards app or the Pilot website.
Are there restaurants or food options available at this location?
Yes, the location serves a wide variety of fresh foods, snacks, drinks, including pizza, wings, breakfast sandwiches, and coffee.
How can nearby places like the Carolina Panthers Stadium be useful for customers visiting the Pilot Travel Center?
Visitors can fuel up and stock up on essentials at Pilot Travel Center before attending events at Carolina Panthers Stadium, which is nearby.
What nearby automotive services are available close to Pilot Travel Center?
Nearby automotive repair services include Kodiak Upfitters, Teo's Truck & Transfer, Symplex Car Care, and Statesville Avenue Garage, which can assist with vehicle needs.
Are there any nearby places a truck driver might visit for spiritual or community support?
Yes, 'Truckstop Ministry' and 'Kingdom Builders Church International' are nearby for spiritual support and community engagement.