Business Details
About
Windshield Repair
Mobile Pro Auto Glass provides windshield replacements, windshield repairs, ADAS camera calibration, and auto glass services to Charlotte, NC and surrounding areas.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
234 reviews
5 stars
212
4 stars
7
3 stars3
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and responsive customer service, highlighting the professionalism of staff members.
Quality of Work
Overall, the quality of installation and repairs received positive feedback, with many customers expressing satisfaction with the results.
Timeliness
Customers frequently noted the quick service and efficient turnaround times for appointments and repairs.
Affordability
Numerous reviews mentioned competitive pricing and affordability compared to other service providers.
Mixed Experiences
While many reviews were positive, there were some complaints regarding workmanship and follow-up service, indicating inconsistency in experiences.
- MAMichelle AndersonNov 12, 20255.0They were very professional, informative and strategic. I appreciate the prompt response and great service.
- JMJewel MarieOct 25, 20255.0Quick convenient and very professional. Thanks
- DBDean BensonOct 14, 20255.0Very friendly and responsive to our glass repair needs!
- RWRon WhittingtonOct 7, 20255.0Easy button for replacing the cracked windshield on my Toyota Tacoma. They navigated Peogressive insurance easily. Successfully calibrated the anti collision camera. Did it all at my appointment while i waited. Even provided coffee and TV. Thank you again for the best in class service!
- KKK KSep 30, 20251.0Do NOT let mobile Pro replace your windshield! Recent disaster. And I will be following up for the damage that was done to my truck. Bottom line, I had to have SafeLite came out and install a new windshield and recalibration at my expense!!! Mobile Pro said damaged windshield was not covered under their warranty! It was bad workmanship, period!
Frequently Asked Questions About Mobile Pro Auto Glass Inc
Why does my windshield installation require a calibration?
Modern vehicles are equipped with advanced driver assistance systems that depend on cameras and sensors mounted near the windshield. After a windshield replacement, these systems may need recalibration to ensure the sensors and cameras are correctly positioned for optimal safety feature performance.
Will my insurance cover my broken auto glass?
If your insurance policy includes comprehensive coverage, you'll typically only need to pay your deductible for the service. Deductible amounts vary based on your specific insurance company and policy type. We recommend scheduling an appointment to receive a free quote and verify your deductible.
Will checking my deductible or inquiring about auto glass claims raise my insurance rates?
Generally, inquiring about your policy coverage and deductibles is not considered a claim and shouldn't affect your rates. However, for absolute certainty, we advise reviewing your insurance policy or contacting your provider directly.
Will filing an auto glass claim count towards my insurance policy?
In many instances, insurance providers don't count auto glass damage as a claim on your policy. For definitive information about your specific auto glass coverage, we recommend reviewing your policy or reaching out to your agent or insurance provider.
What if I only have liability coverage?
Liability insurance typically only covers damages to another vehicle, so auto glass services are not included under this type of policy. At Mobile Pro Auto Glass Inc, we offer various payment options including cash, check, and major credit cards to accommodate your needs.
Do I need to contact my agent or insurance company before I contact Mobile Pro Auto Glass Inc?
There's no need to contact your insurance company first. Our team is experienced in verifying coverage, filing claims, and managing all necessary paperwork. We often have coverage information readily available, but if not, we'll communicate with your insurance company to determine your applicable coverage.
How do I provide my claim number?
If you're managing your auto glass insurance claim personally, you can contact Mobile Pro Auto Glass Inc via phone or text after scheduling your appointment to provide your claim number. We'll then work directly with your insurance company to submit the claim on your behalf.
Why does my windshield installation require a calibration?
Modern vehicles have advanced driver assistance systems that rely on cameras and sensors near the windshield. After replacement, calibration ensures these systems function correctly for safety.
Will my insurance cover my broken auto glass?
If you have comprehensive coverage, typically only your deductible applies. Deductible amounts vary, so schedule an appointment for a free quote and deductible verification.
Does inquiring about auto glass claims or deductibles raise my insurance rates?
Generally, checking coverage or deductibles isn't considered a claim and shouldn't affect your rates. For certainty, review your policy or contact your insurer.
Will filing an auto glass claim count towards my insurance policy claims?
Often, auto glass damage doesn't count as a claim on your policy. Verify with your insurance agent or provider for your specific coverage details.
What if I only have liability insurance coverage?
Liability coverage usually does not cover auto glass services. We accept various payment options including cash, check, and major credit cards to accommodate your needs.
Do I need to contact my insurance company before reaching out to Mobile Pro Auto Glass Inc?
No, our team can verify coverage, file claims, and manage paperwork for you. We’ll communicate directly with your insurer if needed.
How do I provide my insurance claim number to Mobile Pro Auto Glass Inc?
After scheduling your appointment, you can provide your claim number via phone or text. We will then submit the claim directly to your insurance company.
Where is Mobile Pro Auto Glass Inc located and what are the hours?
We are located at 8425 Old Statesville Rd, Suite 19, Charlotte, NC 28269. Open Monday to Friday 8 AM to 5 PM, and Saturdays by appointment only.
What nearby businesses can customers visit when coming to Mobile Pro Auto Glass Inc?
Nearby businesses include WoolTribe, a textiles and arts & crafts supplier; Deskmayte LLC, an IT and professional services firm; and 2 Budz CBD, a retail cannabis and supplement dispensary, offering local shopping options.
What automotive services are available near Mobile Pro Auto Glass Inc?
Near us you’ll find Huntersville Glass for windows installation, RPM Auto Body Supplies for automotive parts, Caliber Collision for auto repair, and Goodyear Auto Service for tires and oil changes, providing convenient options for vehicle care.
Are there amenities or services near Mobile Pro Auto Glass Inc that customers might use before or after a visit?
Customers can visit nearby services like Safe-Dry Carpet Cleaning, Best Choice Soaps for laundry, and restaurants such as Krispy Krunchy Chicken, or get active at PAC- Professional Athletic Center nearby.