Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Charlotte.
The staff received overwhelmingly positive feedback for being friendly, professional, and attentive to customer needs.
Customer Service
Many customers praised the exceptional customer service, highlighting the staff's willingness to explain services and address concerns.
Service Quality
Customers reported high satisfaction with the quality of service, including quick and reliable repairs and maintenance.
Trustworthiness
Several reviews noted the honesty and transparency of the staff regarding necessary repairs and costs.
Overall Experience
Most customers expressed a strong likelihood of returning and recommending the business to others.
SR
Stephanie Roofner
Nov 17, 2025
5.0
The staff is super friendly and helpful. I felt taken care of and was not charged for the quick service.
BG
Bryston Garcia
Nov 15, 2025
5.0
Phenomenal experience at this location staff is amazing great energy and helpful above and beyond highly recommend! Thank you chun and ed! 🔥
BD
Beth Dapremont-Goodall
Nov 11, 2025
5.0
I had a great experience here at Mavis Tire and Brakes. Shun, was so helpful, courteous, professional and very knowledgeable. I came in for a brake inspection and was able to have my rear brakes and rotors replaced with no issues. Jordan and the gentleman who worked on my vehicle was great as well. I will definitely come back for future work on my vehicle and will refer to friends as well as family.
JB
Jenna Blackwell
Oct 29, 2025
1.0
My husband took my car here for inspection and tire rotation last week. When the car was returned, the person who had been inside the car had carelessly gotten their oily hands EVERYWHERE over my light beige interior. This stained the roof of my car, the side door, the carpets, the panel under the steering wheel. There are oily handprints EVERYWHERE on my car which is almost impossible to get out of the cloth parts of the interior. He asked for a manager, who so considerately (sarcastic) offered him $20 OFF OUR NEXT OIL CHANGE. Why would we EVER go back? Plus we do our own oil changes so thats useless. They tried to get the oil off but it's still stained. My husband has been working all week trying to get the stains off, but oil stains are very hard to remove from the delicate cloth. $20 off the next service is like a slap in the face. Dont go here if you value the interior of your car 😔 also, my car is maintained at least weekly by autobell. My car was NOT dirty before service. We would have noticed big black smudges if they were from somewhere else. This place is careless
WD
Welde Dubar
Oct 27, 2025
5.0
Staff rocks. I had an excellent experience at Mavis! The staff were exceptional—friendly, professional, and very accommodating from start to finish. They took the time to listen to my concerns, explained everything clearly, and made sure my vehicle was taken care of quickly and thoroughly. It’s rare to find a team that truly values customer service like this. I left feeling confident that my car was taken care of.
I Highly recommend this shop to anyone looking for honest, reliable, and top-quality service!
Frequently Asked Questions About Mavis Tires & Brakes
What types of automotive services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers services including tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more.
What tire brands are available at Mavis Tires & Brakes in Charlotte?
They carry major brands such as Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
What are the regular business hours for Mavis Tires & Brakes in Charlotte?
Monday through Wednesday and Friday, 8:00 AM to 6:00 PM; Thursday from 8:00 AM to 8:30 PM; Saturday 8:00 AM to 5:00 PM; and Sunday 9:00 AM to 5:00 PM.
Are there any days when Mavis Tires & Brakes in Charlotte is closed?
Yes, the store is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Where is Mavis Tires & Brakes located in Charlotte, NC?
It is located at 9451 Albemarle Rd, Charlotte, NC 28227.
Does Mavis Tires & Brakes provide a price match guarantee on tires?
Yes, they offer a tire price match guarantee to ensure you get the best value.
Are the facilities at Mavis Tires & Brakes in Charlotte wheelchair accessible?
Yes, they have wheelchair accessible entrances and restrooms.
Can customers pay with debit cards at Mavis Tires & Brakes?
Yes, they accept debit card payments and do not require cash only.
What nearby automotive repair options are available close to Mavis Tires & Brakes?
Nearby options include NTB - National Tire & Battery and Evolution Garage, providing additional tire and automotive repair services.
What are some nearby places to visit around Mavis Tires & Brakes in Charlotte?
Nearby are Mr. Carbon Mexican Restaurant for dining and The Home Depot for home improvement needs, convenient to visit before or after your auto service appointment.