Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Charlotte.
Details
- Requires appointmentNot available
- RestroomAvailable
Location
Hours
Reviews
4.7
1,983 reviews
5 stars
1,779
4 stars
69
3 stars19
2 stars19
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kevin and his team received numerous praises for their exceptional customer service, being described as friendly, professional, and attentive.
Efficiency
Many customers noted the quick turnaround times for services, with several mentioning being in and out in under an hour.
Knowledgeable Staff
Customers appreciated the staff's expertise, particularly Kevin and Jamie, who provided clear explanations and honest recommendations.
Value for Money
Several reviews highlighted fair pricing and good deals, with customers feeling they received quality service without being overcharged.
Mixed Experiences
While most feedback was positive, a few customers reported issues with service delays and mistakes, indicating inconsistency in performance.
- MKMichael Kelly4 days ago5.0Had a wonderful experience at mavis tires and brakes on north tryon. Set an appointment and they were ready upon my arrival with a solution I was out within 20 min. Thanks
- RARayyan Abu-Dames5 days ago5.0big thanks to Kevin at mavis tires and brakes, made me feel welcome good customer service from his end will definitely comeback
- SWShawna WesleyNov 13, 20255.0I went to Mavis tires on North Tryon to have them correct my tires that another store messed up. They got me in right away and made sure the tires were good to go and even replaced a bad tire. We drove around the block to make sure everything was corrected. They took their time and made sure that I was happy with their service. I would recommend this store to anyone that needs help with tires or brakes. They are wonderful! A big shout out to Luis the mechanic , Jedi, the manager and Octavia for her wonderful customer service. They have a great team at this store.
- AJAuriana JordanNov 13, 20255.0Kevin was super helpful and had my car good to go in an hour. I’ve heard from many people that my alternator was bad so I assumed it’d be the alternator but with their diagnosis it turned out to me just needing a new battery. I will be recommending this place to women who feel lost or scammed.
- VBVinny BNov 9, 20255.0Octavia was a great help. She got me the tires I needed and gave me information on how I can get the most life out of them. Will be returning to get two more tires soon.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tire sales, brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, and more.
Do I need an appointment for service at Mavis Tires & Brakes?
No appointment is necessary, but it is recommended for convenience. Walk-ins are accepted for all services.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis has a low tire price guarantee and will match competitor prices, including for 30 days after purchase.
Are oil changes available at Mavis Tires & Brakes?
Yes, they offer oil changes with synthetic and conventional options, with pricing varying by vehicle model and oil type.
Can I wait at the store while my vehicle is serviced?
Yes, customers can wait inside or outside the store. The waiting area includes a television and free Wi-Fi.
Are state inspections available at this Mavis location?
State inspections are offered but availability varies by location. You can check your local store online to confirm.
What brands of tires does Mavis Tires & Brakes carry?
They carry major brands such as Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
What are the operating hours for Mavis Tires & Brakes in Charlotte?
Open Mon-Wed and Fri from 8:00 AM to 6:00 PM, Thu until 8:30 PM, Sat 8:00 AM - 5:00 PM, and Sun 9:00 AM - 5:00 PM. Closed on major holidays.
How can nearby gas stations like Sam's Mart and Exxon help when visiting Mavis Tires & Brakes?
Nearby gas stations offer convenient refueling options before or after your car service at Mavis Tires & Brakes, ensuring a smooth trip.
What nearby automotive repair shops can I visit if I need additional services?
Nearby automotive repair options include Griffin Brothers, Precision Tune Auto Care, and Tire Kingdom, providing alternative or complementary services.
Are there nearby places to relax or dine after visiting Mavis Tires & Brakes?
You can visit nearby restaurants like Veltree (southern cuisine), zizi's vegan 2 go, or J J Lange’s Beatz & Eatz for a meal after your service.