Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Charlotte.
Details
- Requires appointmentNot available
- RestroomAvailable
Location
Hours
Reviews
4.8
1,661 reviews
5 stars
1,560
4 stars
29
3 stars12
2 stars8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Carlos and Austin.
Efficiency
Many reviews highlighted the quick service, with customers frequently noting fast turnaround times for tire repairs and replacements.
Pricing
While most customers found the prices fair and competitive, there were a few complaints about perceived overpricing compared to competitors.
Overall Experience
The majority of customers reported positive experiences, expressing satisfaction with the service quality and willingness to return.
- CCChase4 days ago5.0I recently got my tires changed and wheels realigned here at Mavis. I have a good deal of experience with auto shops and Sebastian (Asst. Manager) treated me with such professionalism I was very impressed. He was calm and courteous even when the store got busy. He also personally completed the alignment on my car and I’ll say, I never knew it could drive this smooth. I’ve literally just been driving it around because it’s like driving on a cloud. Thank you Sebastian!
- MJMesha Jackson5 days ago5.0Sebastian helped me with my tires and getting an alignent and kept me updated throughout the process. You can tell he's passionate about what he does. His customer service is top notch!
- JNJack Van NordenDec 30, 20255.0Huge thanks to the team at Mavis Tire for helping me change the light bulbs in my truck. The customer service was outstanding from start to finish. It’s nice to find a place that’s genuinely helpful and professional.
- JBJordan ByrdDec 30, 20255.0Carlos is the best! He’s outside greeting you before the place is even open. As my first experience, he absolutely took care of me and streamlined the process. I will be back for all my future needs, definitely a fair and trustworthy store.
- CMChase MccauleyDec 23, 20255.0I had a 2018 Chevrolet Silverado and my steering alignment was off. Brought it in and they were able to get it fixed same day I called no wait at all. Price was also over 60 dollars cheaper than another shop that I called right down the road. Amazing service and would definitely recommend.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes provides tires from top brands along with auto services such as brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Are appointments required for service at Mavis Tires & Brakes?
No appointments are required as Mavis Tires & Brakes accepts walk-ins for all services; however, making an appointment is recommended for certain services like brake inspections.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis Tires & Brakes has a low tire price guarantee and also guarantees the price for 30 days after purchase with proper competitor price quotes.
What payment options are accepted at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What are the store hours for Mavis Tires & Brakes in Charlotte?
Monday to Wednesday and Friday: 8 AM to 6 PM; Thursday: 8 AM to 8:30 PM; Saturday: 8 AM to 5 PM; Sunday: 9 AM to 5 PM. The store is closed on major holidays such as New Year's Day and Christmas.
Can customers wait on-site while services are being performed?
Yes, customers can wait inside or outside the store. All locations have a waiting area with TV and free Wi-Fi.
Are there nearby dining options if I want to eat before or after my visit?
Yes, nearby dining options include Liberty East Restaurant, Arby's, Sushi Machi, Papa’s Pizza, and Aroy Thai Charlotte.
Are there other automotive repair shops near Mavis Tires & Brakes?
Yes, nearby automotive repair and tire dealers include Griffin Tire, Castro Automotive LLC, Latorre Automotive Group, Hendrick Motors of Charlotte - Mercedes-Benz, Hendrick Luxury Collision Center, and AutoMax.
Is it convenient to use car rental or transportation services near Mavis Tires & Brakes?
Yes, Enterprise Rent-A-Car is nearby, offering car and truck rentals, which can be convenient if you need alternate transportation during vehicle repairs.
What tire brands can I find at Mavis Tires & Brakes?
Mavis Tires & Brakes carries many major tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.