Jiffy Lube

4.0
496 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHARLOTTE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
7024 E Wt Harris Blvd, Charlotte, NC
28215, United States

Hours

Reviews

4.0
496 reviews
5 stars
315
4 stars
65
3 stars
21
2 stars
15
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Service Quality

There were mixed reviews on service quality, with some customers reporting excellent experiences while others faced issues like improper repairs and upselling.

Timeliness

Several reviews noted quick service, with many customers appreciating the fast turnaround for oil changes and inspections.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that they were charged more than expected or for unnecessary services.

Communication Issues

A number of customers reported poor communication from staff, particularly regarding service details and follow-up on issues.
  • TM
    Trevor Mekelburg
    Nov 8, 2025
    1.0
    When my oil was freshly changed they started my truck and immediately started to rev the truck. There was no time for the oil to start to lubricate before reving the truck to high rpm’s. When I got back in my truck everything from my glove box was scattered all over the floorboard and passenger seat and the glove box was left open. I couldn’t have been less satisfied. I wouldn’t recommend anyone go to this location.
  • DD
    Derrick
    Oct 31, 2025
    4.0
    The only problem I had was staying in the shop too long for an inspection. I didn't know checking filters and liquid levels was part of a safety inspection.
  • FR
    Franklyn Rodriguez
    Oct 29, 2025
    1.0
    Called for pricing and when I went in person they changed the price advertised.
  • VW
    Victoria Winters
    Oct 18, 2025
    5.0
    Great people over there, at Jiffy. Adrian is that guy! Professional and friendly, they give zero pressure recommendations for service, in addition to thorough attention to detail for the customer. Yes I would recommend, and I will return.
  • WW
    Whitney
    Oct 8, 2025
    1.0
    I went here for an oil change. The guy working at the front desk suggested the promotion they had going on. I agreed. he stated he was going to look at the car see to what promotion fit my needs.This promotion included oil change and tire rotation. However I waited for hours there. After left my car had a rattling sound and was vibrating a little. It felt like I was driving on a flat tire. I felt every bump or slightest crack in the rode. I also felt like I was driving a boat. They put me in a very dangerous situation. I went back they claim I needed tire weights, timing belt and bunch of other things. So fast forward got the tires changed back to the way they were originally. My car is driving fine now after I had them change it. The guy at the front desk was acting nonchalant about it. Like he could care less. I explained to them my car wasn’t sounding like that before I brought to them.Then was trying to charge me inconveniencing by charging me for tire weights that I didn’t need . Now I got to question if I even got oil.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service