Jiffy Lube

4.1
507 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHARLOTTE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
7024 E Wt Harris Blvd, Charlotte, NC
28215, United States

Hours

Reviews

4.1
507 reviews
5 stars
324
4 stars
65
3 stars
21
2 stars
15
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, particularly highlighting individual employees like Josh and Adrian.

Service Quality

There were numerous complaints about poor service quality, including issues with oil changes, tire inspections, and upselling unnecessary services.

Wait Times

Several reviews mentioned long wait times for service, with some customers expressing frustration over delays and lack of communication.

Trustworthiness

Multiple customers expressed concerns about the honesty and reliability of the service, citing instances of being misled or receiving subpar work.
  • KP
    Kajal Patel
    Dec 20, 2025
    5.0
    It’s always quick, no wait but you guys always forget to turn the “oil change” light off so I’ve got to come back for you guys to take care of that unfortunately!
  • MK
    Morgan Kisiel
    Dec 20, 2025
    5.0
    Josh the manager was amazing! Knew what he was doing and talking about
  • WC
    Wyatt Crosher
    Dec 19, 2025
    1.0
    I went here with the specific information that my tires were very low and I think they have a leak in them. I was told they are fine and it’s just the cold weather. I go somewhere else a week later and there are three total nails in two of my tires that they found immediately. It’s clear they didn’t even check my tires when I asked them, and simply filled them and moved along. Would not recommend going here for anything that takes more care than an oil change.
  • CM
    Cody Morris
    Dec 16, 2025
    1.0
    Went there for an oil change, saw that they had the special for $200 for their winter special. Had a $100 coupon for the winter special as the associate if it could be used they said yes after the service was done they told me it could not be used and refused to give the $100 off or any kind of compensation. Was promised from the store owner that they would contact us after reviewing the cameras. Never heard back from them they also busted out all of my Rim covers when they did the tire rotation. The person blamed it on my rim covers
  • SB
    Shantell Brown
    Dec 6, 2025
    5.0
    Lord these black men that work at this Jiffy fine. Please be prepared. They have the most wonderful smiles... I mean service ever. Thank you for everything, Ladies I want them both so hands off

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service