Jiffy Lube

4.2
566 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHARLOTTE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
9710 Monroe Rd, Charlotte, NC
28270, United States

Hours

Reviews

4.2
566 reviews
5 stars
407
4 stars
36
3 stars
19
2 stars
19
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and knowledgeable staff, with specific mentions of employees like Cam and Porter for their exceptional service.

Efficiency

Many reviews highlighted the fast and efficient service, with customers often being in and out quickly for inspections and oil changes.

Upselling Concerns

Several customers expressed frustration with aggressive upselling tactics, feeling pressured to purchase unnecessary services or repairs.

Professionalism

While many reviews noted professionalism, there were instances of rude behavior from staff that negatively impacted customer experiences.

Consistency

Long-term customers reported a consistent level of service over the years, although some noted a decline in quality during specific visits.
  • KC
    Kenchetta Chaney
    2 days ago
    3.0
    Service was ok, they only changed the oil. Did not top off fluids or put air in tires as the receipt stated.
  • BS
    Bethani Shepherd
    3 days ago
    5.0
    best jiffy lube on the planet. probably in the solar system too! if porter ran a jiffy lube on the moon it would be successful 👍🏽
  • SM
    Shonda Mccue
    Nov 6, 2025
    1.0
    Went to Mavis to buy a tire today to find out that I had a MAJOR oil leak that the tech failed to report the night before. Called and was told to bring my car in and they would (check it out) got there and asked how come a tech who did my oil change the night before didn't notice my car had a major oil leak just to be given a nonchalant response and practically not wanting to take accountability for their misdiagnosis. So I spent $70 on an oil change with a MAJOR oil leak that the tech failed to report. Not an apology, nor a refund. Just "yes it's leaking oil bad" I HIGHLY DO NOT RECOMMEND "
  • HG
    Hunter Gourley
    Nov 1, 2025
    4.0
    Great greeter and organizer at this location. I went for NC inspection. Still—the upcharge tendencies remain very frustrating. Makes the heart go out to the gullible…but that’s how they make their money!
  • AS
    Amanda Simmonds
    Oct 27, 2025
    5.0
    Family 😇 hahaha you already know protect the house 🏠 it moves in every situation. Detention and space. We got this teams 💪 🙌 😤 ppl are so annoying just smile even if are teeth are crooked we are beautiful 😍 I really tried. Remember the me that fits your phases. i am feeling every one who's real thank you 😊 🙏 this too shall pass we got this 👍 if I growing grawl back out of love ❤️

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service