Jiffy Lube

4.2
296 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Charlotte. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
8315 W. W T Harris Blvd., Charlotte, NC
28216, United States

Hours

Reviews

4.2
296 reviews
5 stars
221
4 stars
13
3 stars
10
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Service Quality

Several reviews noted issues with incomplete services, such as not topping off fluids or failing to secure parts properly, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices and perceived upselling tactics, with some feeling that the services did not justify the costs.

Speed of Service

While many appreciated the quick service, some reported long wait times, indicating inconsistency in service speed.
  • YY
    y Y
    1 day ago
    1.0
    Thought I'd give jiffy lube a try, definitely was the first and last time. I will not be returning to this place for an oil change again. I had a non-professional car maintenance friend show me they didn’t even put the crush washer back on with the drain plug. Had leak from this missing piece and my car started sounding funny shortly after. I thought it was just my car burning more oil at first but it was because of this missing washer. It was $100+ for just an oil change and a free oil leak thrown in there. Trust me, it is cheaper for oil change at the dealership (for $60) where they have basic oil changing skills. It’s best for everyone to learn how to change their own oil, if they’re able to, or find a trusted business. I learned a valuable lesson. I will be personally taking care of my own oil change from now on because honestly it is one of the easiest car maintenance skill to learn. Search YouTube or ask friends who do their own oil changes, this is how I learned to change my own car oil.
  • LJ
    Larry J
    3 days ago
    5.0
    Excellent customer service, very professional and knowledgeable
  • EW
    Emma Wall
    Jan 5, 2026
    5.0
    Everyone was amazing and super helpful!
  • NW
    Nicoletta Williams
    Dec 11, 2025
    3.0
    I liked the convenience and how nice everyone was. The only concern I had was after paying $144.00 (included inspection) I realized my coolant wasn’t topped off. I called the next day and they said that would have been extra. Because the indicator light was on I would have liked to have been asked if I wanted it to be topped off but I wasn’t asked.
  • MS
    Mike Soto
    Nov 15, 2025
    1.0
    Thought I'd give jiffy lube a try, definitely the first and last time. "#1 TRUSTED FAST OIL CHANGE*" That asterisk is 100% necessary, I arrived at about 11:00 with 2 cars getting oil changes already in the bay, I didn't leave the place until a little after 12. it wasn't a short staff issue either, they had 4 people working.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service