I am a Lyft driver and am so appreciative of the work that Goodyear provides for my vehicle! The customer service is on point to let you understand what is going on with your car and very clear at letting you know what needs to be done! Highly recommend!
AA
Alejandro Alarco
Dec 17, 2025
1.0
Lino arreglé auto es malo
SR
Shaun ray
Dec 15, 2025
1.0
Even when making about the customer service is trash. I rent a vehicle from lyft so I deal with this location often. They dont even look me in the face when I come in, I thought maybe someone was having a bad day but its always a nasty attitude no matter the issue I come up there with. Today my check engine light came on, I set a appointment from 9am and as always the clerk was rude and didnt even acknowledge me standing in front of him as he called someone behind me to get their keys. Long story short, I've been here since 9am and now its 2:22pm and no has even came out to tell me whats wrong with my vehicle if this wasn't a mandatory site for lyft rentals I'd never come here again.
SF
Stacey Forbes
Nov 28, 2025
1.0
I went to Goodyear to get an inspection completed. I was I had the unfortunate encounter with Billy. His customer service skills were -1,000,000 and he was lowkey rude. If I wasn’t required to go back there I certainly wouldn’t. He didn’t explain the process and was terrible to deal with. I hope when I go back I get to deal with someone else.
MT
Monique Terrell
Nov 17, 2025
1.0
They had the worst customer service. I had a issue with a tire and the employee would not take a minute just to help me or even attempt because i didn't have an appointment.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair, including tire sales, repairs, and oil changes.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, Goodyear Auto Service provides in-store pickup services.
Where is Goodyear Auto Service located?
It is located at 1039 Alleghany Street, Charlotte, NC 28208-3894, USA.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can schedule an appointment online through their reservation website available on their main site.
What are some nearby places I can visit before or after my service appointment?
Nearby you can visit Gardenia Restaurant for American cuisine or the West Charlotte History Museum for a cultural experience.
Where can I find fuel or convenience items near Goodyear Auto Service?
Circle K is a nearby gas station and convenience store where you can refuel or pick up essentials.
Are there local car dealers or rental services close to Goodyear Auto Service?
Yes, Metro One Auto Sales offers used cars and automotive parts, and Montgomery Enterprise and Executives provides car rentals nearby.
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