Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
8415 Old Statesville Road, Charlotte, NC
28269-1850, United States
Hours
Reviews
4.1
174 reviews
5 stars
114
4 stars
19
3 stars
10
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism.
Trustworthiness
Several reviews highlighted concerns about honesty and trust, with customers feeling misled about necessary repairs and pricing.
Efficiency
Many customers appreciated the quick service and efficiency, noting that they were often in and out in a timely manner.
Pricing
There are complaints about high prices and perceived overcharging for services, with some customers feeling they were not given fair quotes.
Staff Knowledge
While some staff members received praise for their knowledge and helpfulness, others were criticized for lack of expertise and poor service.
- SSStacy6 days ago5.0I went by Goodyear because I needed an oil change. I got there around 9am. Kurtis and Dylan were so friendly and courteous to me. I told them I needed an oil change, and Kit is promptly took my information and had my car in the back before o knew it. He also talked to me about some future preventative measures I could take for my tires. I was really impressed by Kurtis’ knowledge on cars. He was able to answer all my questions confidently. I will definitely be back there when my car has any future issues. Thank you everyone for a great experience!
- JFJose Ramon Perez FloresNov 11, 20255.0Bien
- DCDELTA T *Air Conditioning*Nov 7, 20255.0Thank Ryan. he explained really fine regarding my tires. And Dylan gave me a nice service. Both this guy did a awesome job today!
- ZLZac LewisOct 8, 20255.0I can’t say enough great things about Goodyear Service! From the moment I walked in, I was greeted with friendly and knowledgeable staff member (Dylan) who genuinely cared about getting me back on the road safely.
- TMTyler MooreSep 18, 20255.0Kurtis at the front desk was so incredibly helpful and just a joy to talk to and interact with. He made replacing our flat tire a piece of cake.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service Centers provide full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 8415 Old Statesville Road, Charlotte, NC 28269-1850, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary, with closures on certain dates like November 27, 2025, and December 25, 2025.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair-accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation URL at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby auto-related services can I find near Goodyear Auto Service?
Nearby, you can find Caliber Collision for auto body and detailing services, Caliber Auto Glass for auto glass needs, and Mobile Pro Auto Glass for auto glass and repairs.
Are there convenient places to fuel up or grab a snack near Goodyear Auto Service?
Yes, 7-Eleven and Exxon & Mobil Stations nearby offer gas, convenience items, and snacks which can be useful before or after your visit.
What other services or shops are close to Goodyear Auto Service that I might visit?
Nearby you can find Sherwin-Williams for building supplies, AmeriGlide for medical supplies, and Krispy Krunchy Chicken if you're looking for a restaurant.