Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Customers consistently praised the friendly and professional service provided by the staff, highlighting their communication and support throughout the repair process.
Quality of Repairs
Many reviews noted the high quality of repairs, with vehicles returned in excellent condition, often looking better than before the damage.
Efficiency
Several customers appreciated the quick turnaround times for repairs, with many stating that their vehicles were completed faster than expected.
Communication
Frequent mentions of effective communication regarding updates on repair status contributed to a positive customer experience.
Mixed Experiences
While most feedback was positive, a few customers reported dissatisfaction with specific repairs and service issues, indicating some inconsistency in experiences.
VD
Vonnie D.
1 day ago
5.0
I wanted to extend my thanks to Gerber Collision team. Beginning with the front desk receptionist' he was exceptional, very professional and helpful. The estimator Melisa Robles took pictures of the damage and gave me the process, as to
what to expect once my damaged vehicle was dropped off. Gerber worked directly with my insurance company and my insurance adjuster and kept me informed with updates. Although, it was a rocky start at the beginning due to the complexity of the claims for my vehicle, once that hurdle was overcome it was smooth sailing until completion. Inaddition, a Gerber estimator smoothed out a few minor hiccups at the end.
Lastly I want to thank the team at Gerber Colision the final result was beyond my expectations! My vehicle looks great! Gerber Collision center 5 Star!
AK
Austin Krum
Dec 18, 2025
5.0
Completed and very happy with repair. Staff was super friendly and exceeded expectations - they were incredibly patient and super communicative. I’ve never had to file an insurance claim before, so I was a little intimidated going in, but they made the process extremely easy and painless! They worked super well with both State Farm and Hertz.
RJ
Regina Johnson
Dec 12, 2025
5.0
I really appreciated the text updates and the care the team took in keeping me informed. Jessica was really great about explaining the process to me, and followed up when one of the parts that I needed had been changed by the manufacturer. I was expecting a headache when my car first was hit but the Gerber team was excellent and made it easy. Thank you all!
GJ
Gabe Jaklik
Dec 11, 2025
5.0
Wow, what a fantastic experience. This shop is like no other. Jeff and Melisa both gave me a a professional experience from start to finish. I was greeted like a friend, like I was welcomed and already knew them, but handled so professionally and promptly. It’s rare to find employees that have this level of both emotional intelligence and job knowledge. They answered my questions concisely, thoughtfully and calmly. On top of that, my car was left in better shape than I originally had it. Not only was the damaged repaired, but it was cleaned more than before, inside and out l! Would highly recommend.
IA
Imari Amarian
Oct 9, 2025
5.0
Best service ever, i got into an accident which prevented my passenger door from opening i took it to them and they fixed within 3 mins, in and out with good customer service , 10/10 recommend !!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides auto body collision repair and auto glass services, including paintless dent repair and windshield replacement, backed by a Lifetime Guarantee as long as you own your vehicle.
What are the operating hours of Gerber Collision & Glass in Charlotte?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Gerber Collision & Glass offer free estimates for repairs?
Yes, they provide free collision auto body repair estimates and auto glass quotes.
What forms of payment does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, Mastercard, and Visa as payment methods.
How can I contact Gerber Collision & Glass for more information?
You can reach them by phone at +1 704-394-1898 or email at info@gerbercollision.com.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 5010 Wilkinson Blvd, Charlotte, NC 28208, USA.
Are there any nearby auto service options close to Gerber Collision & Glass?
Yes, nearby automotive service providers include Pepe's Body Shop, Rockett Tire & Auto Service, H&H Automotive, and Blvd Kustoms, which may be useful for additional auto repair or detailing needs.
Is there convenient car rental available near Gerber Collision & Glass?
Yes, Easirent Car Rental, Best Rent A Car, and ACE Rent A Car are nearby, providing convenient options for customers needing a rental vehicle during repairs.
What nearby amenities can customers visit while their car is being serviced?
Customers can visit nearby places such as Wendy's for a meal, 7-Eleven for convenience shopping, and Oakden Motel if overnight accommodation is needed.
Are there nearby transit or travel facilities near Gerber Collision & Glass?
Charlotte, N.C. Airport is located nearby, providing easy access for customers traveling to or from the area.