Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Charlotte, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Old Concord & Tryon location today.
Location
Hours
Reviews
4.1
481 reviews
5 stars
314
4 stars
51
3 stars
22
2 stars
26
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many praised the friendly and professional staff, several customers reported rude service and unhelpful attitudes.
Vehicle Condition
Numerous reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and unsafe driving conditions.
Reservation Issues
Several customers experienced problems with car availability, including being turned away despite having reservations.
Efficiency
Some customers appreciated the quick rental process, while others noted delays and lack of urgency from staff.
Staff Recognition
Specific employees, like Julia and Ashton, received commendations for their exceptional service, indicating some staff members excel in customer interactions.
- JEJosé Escobar5 days ago1.0Mala atención, te hablan como si fueras a pedirles favor, se alteraron por una simple pregunta
- JSJames StatenNov 11, 20255.0Awesome Service
- KCKara CraigNov 4, 20255.0They were able to extend my rental multiple times, as I ran into issues with my car in the body shop a few times. Very helpful and kind!
- KBKenneth brayboyOct 15, 20255.0Service was impeccable, La’Kel is the guy to see. Didn’t leave me with a question and got us in and out most car rentals are horrible when I’m in charlotte this the guy I’m coming to see!
- PNPresident NC15Sep 20, 20255.0Enterprise employees: N. Tryon University Professional, Poise, Polite. Facility is always clean. The employees are clean shaven and well manicured and dressed.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Charlotte, NC?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Where is the Enterprise Rent-A-Car location in Charlotte?
Enterprise Rent-A-Car is located at 5925 N Tryon St, Charlotte, NC 28213.
What are the business hours for Enterprise Rent-A-Car at Old Concord & Tryon?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at this Enterprise location?
Yes, you can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/nc/charlotte-university-north-tryon-5319.html.
What payment methods are accepted at Enterprise Rent-A-Car in Charlotte?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military members.
Is there public transit near Enterprise Rent-A-Car at 5925 N Tryon St?
Yes, North Star Mart nearby acts as a convenience store, gas station, and train station which can help you reach the rental location.
Are there places to stay near Enterprise Rent-A-Car for travelers?
Yes, the Holiday Motel is a nearby hotel and motel option convenient for travelers renting cars.
What automotive-related services are available near Enterprise Rent-A-Car?
Nearby you can find Triangle Rent A Car for truck rentals, Napa Auto Parts for automotive parts, and several auto repair shops like Maaco Auto Body Shop and Tryon Auto Repair.
Are there entertainment options near Enterprise Rent-A-Car?
Yes, nearby entertainment includes El Centenario Night Club for nightlife and AMF Bowling Co. for bowling and arcade games.