Need a rental car in Charlotte, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harris And Independence location today.
Feedback is mixed regarding customer service, with some praising staff for being friendly and efficient, while others report rude and unprofessional behavior from management.
Vehicle Condition
Several customers noted that vehicles were not clean upon pickup, with reports of dirty interiors and poor maintenance.
Reservation Issues
Multiple reviews highlighted problems with vehicle availability, including canceled reservations and lack of communication regarding vehicle status.
Overall Experience
While many customers had positive experiences with quick service and helpful staff, a significant number expressed dissatisfaction with management and service quality.
AU
A Google User
5 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
RN
Rob Nargi
Feb 19, 2026
1.0
Zero stars the level of disrespect and professionalism at this location is outrageous. They handled my family’s situation so mind blowing poorly that I can not believe this follows any protocol. I needed information that they didn’t have answers for and when I spoke with the MANAGER A his exact words were “it’s just simple”.
This place should be embarrassed by how they treat people.
KC
Kristen Creech
Feb 5, 2026
5.0
Quick and easy experience. Good selection of vehicles even though I didn’t have a reservation as this was a last minute rental. The team at this location was super helpful!
PR
Philip Rodger
Jan 29, 2026
5.0
I rent from here multiple times a year for business, the service has always been top notch. They have plenty of staff to get you in and out quickly, cars are clean, just happy. It takes a lot for me to write a google review as I only do it for 5 star service, like this. Shout out to RJ and the management here for my last visit!
VM
Victor Moore
Jan 19, 2026
1.0
I had a terrible experience with the manager Austin on December 31, 2025. I have the matter documented; it is too lengthy to post here. I have been working on submitting this matter to Enterprise Corporate. The website does not make this easy. I have rented at this location numerous times. Customers should be handled with dignity and respect. Austin seems to lack the ability to handle customers in this manner. Please advise.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Charlotte, NC?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.
Where is the Enterprise Rent-A-Car location in Charlotte?
The Charlotte Enterprise Rent-A-Car is located at 6541 E Independence Blvd, Charlotte, NC 28212.
What are the operating hours for Enterprise Rent-A-Car at Harris And Independence?
The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and Sunday from 8 AM to 12 PM.
Can I reserve a car rental online for Enterprise Rent-A-Car in Charlotte?
Yes, you can reserve your rental car online via their reservation page at http://enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car at this location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, they offer great weekend rates and discounts for active military personnel.
Are there nearby dining options where I can eat before or after renting a car?
Yes, nearby dining options include Papa Johns Pizza, Fusion Lounge (Middle Eastern restaurant), and Waffle House for breakfast and brunch.
What nearby automotive services are available close to Enterprise Rent-A-Car?
Close by, you can find EUROFED Automotive for repairs and oil changes, Meineke Car Care Center for automotive services, and Lamborghini Charlotte for luxury car dealership needs.
Are there nearby transportation options or services to help me get to Enterprise Rent-A-Car?
U-Haul at Independence Blvd and Independence Uhaul nearby provide truck rentals and automotive services, while National Special Transportation offers local transportation and health services.
What languages are supported at Enterprise Rent-A-Car in Charlotte?
English is the primary language spoken at this location.
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