Need a rental car in Charlotte, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northlake Statesville Road location today.
Many customers praised the staff for being friendly, helpful, and providing excellent service, while some reported negative experiences with specific employees.
Communication Issues
Several reviews highlighted problems with communication regarding vehicle availability and additional charges, leading to customer frustration.
Vehicle Quality
Customers generally found the vehicles clean and well-maintained, although there were isolated complaints about specific cars.
Reservation Problems
Multiple customers experienced issues with reservations not being honored or vehicles not being available despite prior confirmations.
MF
Marcus Fox
4 days ago
5.0
Picked up a rental b/c of an accident. The young man took good care of me & even wanted to put me in an upgraded vehicle, but I declined. Great rental process & I also was able to leave the car at Caliber Collision. Have rented there before & will again in the future.
AU
A Google User
5 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
KN
Kesha Nicole
Feb 9, 2026
4.0
The young man who helped me at pick and drop off was extremely polite and really professional. He made the process super easy and was very delightful to work with. The young lady at the desk isn’t very polite nor is her aura welcoming. She did not greet me when I entered or the people who entered behind me. There was a phone call when I dropped the car off and her tone with the person wasn’t an acceptable tone when working in customer service. The car drove well and was available when I arrived. It had been sprayed off, not washed but that’s ok considering how cold it was. Really what I needed it for didn’t require the car to be “clean”.
SB
Southern Belle
Feb 7, 2026
3.0
The final cost of the rental was higher than anticipated. Extra fees were added despite my reservation indicating that taxes and fees were included. Additionally, a $300 deposit was required, which was not disclosed beforehand.
CC
Carla Clarke
Feb 4, 2026
5.0
The staff at the Smith Corners location is fantastic. I decided to rent that day. I was able to pick up in an hour without any issues. My return was seamless and they were able to give me a ride back home. That’s great service!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car offer at the Northlake Statesville Road location?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.
Where is Enterprise Rent-A-Car located in Charlotte, NC?
The Enterprise Rent-A-Car location is at 7340 Smiths Corners Blvd, Ste 100, Charlotte, NC 28269.
What are the operating hours for Enterprise Rent-A-Car at this Charlotte location?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.
Can I book a rental car online for the Northlake Statesville Road Enterprise location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/nc/northlake-statesville-rd-5307.html
What payment options are accepted at Enterprise Rent-A-Car in Charlotte?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise offers discounts for active military personnel.
Are there any nearby places to eat after picking up a rental car at Enterprise on Smiths Corners Blvd?
Yes, nearby options include Azteca Mexican Restaurant for Latin cuisine and Subway for sandwich options.
Which nearby places could I visit for shopping or necessities around Enterprise Rent-A-Car on Smiths Corners Blvd?
You can visit Tienda Mexicana Elizabeth for groceries or Staples and Northern Tool + Equipment for retail shopping.
Are there nearby salons or beauty services close to Enterprise Rent-A-Car on Smiths Corners Blvd?
Yes, Hair Infiniti Wellness Salon, Bella Cheveux, and Queen City Barber Lounge are nearby for hair and beauty services.
Is there a nearby UPS Access Point for shipping or receiving packages near Enterprise Rent-A-Car in Charlotte?
Yes, there is a UPS Access Point location close to the Enterprise Rent-A-Car on Smiths Corners Blvd for your courier and delivery needs.
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