Enterprise Rent-A-Car

3.9
748 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

7747 University City Blvd, Charlotte, NC
28213, United States
(704) 688-6580
https://www.enterprise.com/en/car-rental/locations/us/nc/charlotte-university-city-blvd-538b.html
GoogleFacebookTwitter

About

Car Rental AgencyVan Rental
Need a rental car in Charlotte, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University City Blvd. location today.

Location

Enterprise Rent-A-Car
7747 University City Blvd, Charlotte, NC
28213, United States

Hours

Reviews

3.9
748 reviews
5 stars
459
4 stars
72
3 stars
33
2 stars
33
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Wayne and Tyler for their exceptional service.

Reservation Issues

Several reviews mentioned problems with honoring reservations, including not having the booked vehicle available and upselling customers to more expensive options.

Vehicle Condition

While some customers noted clean and well-maintained vehicles, others reported issues such as smoke odors and vehicles with maintenance problems.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction and others reporting significant frustrations, particularly with management and communication.

Long Wait Times

Customers frequently complained about long wait times for both picking up and returning vehicles, indicating a need for improved efficiency.
  • DS
    Dorisha Samuels
    4 days ago
    1.0
    The area manager of this store Kristen is rude,unprofessional and not helpful at all.She lacks professional decorum and the understanding of privacy.The store lacks adequate communication and professionalism.I spend thousands of dollars with enterprise per month.I’m a platinum customer and the lack of decency and consideration shown is disgusting. Also you can tell they don’t check their cars often because after driving the tire pressure light always comes or the oil light.
  • AC
    ARTHUR COSTELLO
    5 days ago
    5.0
    Customer service Superior! Great Car selection and clean, well maintained vehicles. Parking: limited and no overnight for personal vehicles.
  • CM
    Corleone Mitchell
    Nov 14, 2025
    5.0
    I used Enterprise University City. If you need great service ask for KP he is amazing and will take care of your rental needs. Looking forward to renting again with Enterprise.
  • SJ
    Saasha Jenkins
    Nov 7, 2025
    5.0
    Everyone that worked on 10/28 was great and took care of me. Joyful, fun, and professional. Everyone needs a raise
  • MH
    Mohammad Hasan
    Nov 1, 2025
    1.0
    Theydidn't honor a booking I had via their hotline. They said they don't have thar car and tried to upsell me a $150/day car.
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Charlotte?

Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your travel needs.

Where is the Enterprise Rent-A-Car located in Charlotte?

The Enterprise Rent-A-Car is located at 7747 University City Blvd, Charlotte, NC 28213.