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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(772 reviews)

Business Details

7747 University City Blvd, Charlotte, NC
28213, United States
(704) 688-6580

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Charlotte, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University City Blvd. location today.

Location

Enterprise Rent-A-Car
7747 University City Blvd, Charlotte, NC
28213, United States

Hours

Reviews

3.9
772 reviews
5 stars
478
4 stars
74
3 stars
34
2 stars
33
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Wayne and Tyler for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, with some customers receiving poorly cleaned cars or vehicles with mechanical issues.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of booked vehicles and miscommunication regarding car types.

Efficiency

Many customers appreciated the quick check-in and check-out processes, noting that the rental experience was generally smooth and efficient.

Management Concerns

There were complaints about unprofessional behavior from management, particularly regarding handling customer issues and complaints.
  • JH
    Jenn HijadeDios
    5 days ago
    4.0
    I have returned a vehicle from PA to here and picked one up from here to go back to PA (more expensive then Just keeping the rental a few days and returning it to its original location.) The pricing to rent a vehicle here was more expensive then it is in PA, so now I just opt to get a rental at my local branch (weekly rate) in PA and keep it for the remaining time that Im visiting NC; it's cheaper than dropping off a vehicle from one state to the other. My encounter with the employees here was pleasant; no complaints. The vehicle I borrowed was pretty good as well and no complaints there either.
  • CS
    Christian Schirra
    Feb 16, 2026
    5.0
    Had a wonderful experience renting a last min 15 person van. The lady at the desk was taking time to ask the customers how their day was going and they expedited a cleaning of the van when I showed up earlier than the pick up time.
  • VS
    Victoria Smith
    Feb 14, 2026
    1.0
    If I could leave A GALAXY OF NEGATIVE STARS I WOULD!!! What rental company doesn’t leave a spare tire in case of a flat tire emergency! Worst car rental experience EVER! It’s only Avis and Budget car rental for me my family and friends from this point on!
  • LN
    Lisa Nall
    Feb 13, 2026
    4.0
    They were very professional and made the process easy during a difficult time
  • AD
    ANDREA DAVIS
    Feb 3, 2026
    5.0
    Warm, friendly, courteous and helpful staff.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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