Business Details
About
Transmission Shop
At Cottman Transmission and Total Auto Care in Charlotte, NC, we ensure that your vehicle's transmission is repaired properly the first time so that you don't have to lose time or money. Whether you need a transmission flush or a total transmission rebuild, our certified team of technicians operates at the highest quality standards.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- On-site parkingAvailable
Location
Cottman Transmission and Total Auto Care
6729 E Independence Blvd, Charlotte, NC
28212, United States
Hours
Reviews
4.6
366 reviews
5 stars
307
4 stars
29
3 stars4
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jason and the team received high praise for their exceptional customer service, being described as professional, friendly, and trustworthy.
Repair Quality
Many customers reported satisfaction with the quality of repairs, particularly for transmission services, noting that their vehicles ran like new after service.
Communication
Customers appreciated the clear and timely communication regarding repairs, costs, and updates throughout the service process.
Honesty and Integrity
The business was frequently commended for its honesty, with customers feeling they were not being taken advantage of and receiving fair pricing.
Timeliness
Several reviews highlighted the quick turnaround times for repairs, with many customers receiving their vehicles back sooner than expected.
- SPSunkies Point3 days ago5.0I had an excellent experience with Jason at Cottman Transmission. He was extremely thorough in explaining their transmission services in a way that made sense to someone like me with zero experience in this area. Even though I ultimately didn’t get any work done—not because of their prices, but because my vehicle simply wasn’t worth investing that amount into—Jason still took the time to go over multiple options, including financing, without any pressure at all. It’s clear why Cottman shows up first on Google and even in ChatGPT. The level of professionalism, honesty, and customer service Jason provided is rare. I’d recommend them to anyone needing transmission help in Charlotte.
- SHSandra Davis HooperNov 6, 20254.0The manager was very helpful with the issues I had with my car. Time frame was excellent in getting my repairs done.
- CDCorey DeanOct 30, 20255.0I wish I could give more than 5 stars. It’s never easy having your transmission go bad but Jason and the team at Cottman made the process of getting back on the road as smooth as possible. I didn’t have cash on hand but they were able to help me finance (through a 3rd party) my new transmission with monthly payments. My truck is running like new with a 3yr warranty for peace of mind. The turnaround time from the free inspection to getting back on the road was only 3 1/2 days. I’m so glad I chose Cottman and God forbid I ever have any drivetrain issues in the future, they are getting my business again. Jason and the Cottman team: Thank you so much for your outstanding work! The truck is running like new 💪🏻
- KTKameela TerryOct 29, 20255.0My overall experience with Cottman was great! Jason was a pleasure to work with. They were reasonably priced, responsive, and adhered to their completion times. After shopping around for reliable car care services, I'm glad to have found them. 10/10
- WJWalter JonesOct 16, 20255.0This location has excellent customer service, and trustworthy mechanics/employees. Everytime I have taken my vehicle here for service, they do everything professionally, and in the time frame they quoted. Jason(Manager) always provides excellent customer service, and makes sure you are happy with there service. If you need transmission service, or any other service that they provide, this is a great place to go!
Frequently Asked Questions About Cottman Transmission and Total Auto Care
What services does Cottman Transmission and Total Auto Care offer?
Cottman Transmission and Total Auto Care offers transmission repairs, including transmission flushes and total rebuilds, as well as general auto repair and maintenance services.
Where is Cottman Transmission and Total Auto Care located?
It is located at 6729 E Independence Blvd, Charlotte, NC 28212, United States.
What are the business hours for Cottman Transmission and Total Auto Care?
The shop is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Is Cottman Transmission and Total Auto Care wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance, parking, and restroom.
Can I pay with a debit card at Cottman Transmission and Total Auto Care?
Yes, debit card payments are accepted; cash-only is not required.
Does Cottman Transmission and Total Auto Care have onsite parking?
Yes, onsite parking is available for customers.
How can I schedule a service appointment at Cottman Transmission and Total Auto Care?
You can schedule an appointment online at their website https://cottmanofcharlotte.com/schedule/ or call them at +1 704-987-8666.
What nearby car rental options are available around Cottman Transmission and Total Auto Care?
Nearby are Budget Car Rental, Budget Truck Rental, and Avis Car Rental, making it convenient to rent a vehicle while your car is being serviced.
Are there nearby auto dealerships close to Cottman Transmission and Total Auto Care?
Yes, nearby car dealers include Joe Maus Mazda, Independence Mazda, Land Rover Charlotte, Hendrick Porsche, Independence Mitsubishi - Charlotte, and Jaguar Charlotte, helpful if you want an auto dealership service or considering a new vehicle.
What dining options are near Cottman Transmission and Total Auto Care?
Waffle House is a nearby restaurant offering breakfast and brunch where customers can relax before or after their auto service visits.