Business Details
About
Trailer DealerTrailer Repair ShopHorse Trailer DealerTrailer ManufacturerTrailer Supply StoreUtility Trailer Dealer
Big Tex Trailer World is Charlotte, NC source for all trailer needs. We offer a vast selection of top brands like Big Tex, CM, and more, tailored to your needs. Our reliable service department, staffed by experts, and extensive in-stock parts inventory ensure we cater efficiently to every trailer need. We're more than a retailer; we're Charlotte, NC trusted trailer partner, committed to delivering the best trailer solutions
Details
- Credit cardAvailable
- Cash onlyNot available
- On-site parkingAvailable
Location
Big Tex Trailer World - Charlotte
4724 Statesville Road, Charlotte, NC
28269, United States
Hours
Reviews
4.9
165 reviews
5 stars
161
4 stars1
3 stars0
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Jonathan and Elijah for their exceptional service.
Product Quality
While many customers appreciated the variety and quality of trailers and parts available, there were concerns about quality control, particularly regarding inspections before sale.
Efficiency
Several reviews noted the quick service and efficient handling of customer needs, with many customers expressing satisfaction with the speed of their transactions.
Follow-Up Issues
Some customers reported difficulties with follow-up service and parts availability after purchase, indicating a gap in post-sale support.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers recommending the business for trailer purchases and services.
- DMDeno MackinNov 12, 20255.0Traveled to Charlotte for business and had wheel issues with my trailer. John and his crew were super outstanding in working the fix. Great team to get me back on the road in minimal time!!
- AJAndrew Michael Bresnock JrNov 6, 20255.0This is probably one of the nation's PREMIER Big Tex dealers! As far as customer service is concerned, I have never met another individual more professional, courteous, and outstanding in going the extra mile for a customer. Thank you so much for everything that you do, and the service provided!
- HGHoward GuilesOct 31, 20255.0Awesome facility and great customer service 10 out of 10. I will be back often.
- CCChad CorderoOct 29, 20255.0Jonathon and the team were great to work with. I’ve had service done here and purchased new equipment. Always prioritize getting me taken care of quickly. Thanks!
- CCCarlosOct 28, 20255.0Great service. Jonathan Morin helped me and was very helpful. Thanks again
Frequently Asked Questions About Big Tex Trailer World - Charlotte
What are the business hours of Big Tex Trailer World - Charlotte?
Big Tex Trailer World - Charlotte is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Big Tex Trailer World - Charlotte located?
It is located at 4724 Statesville Road, Charlotte, NC 28269, United States.
Which trailer brands does Big Tex Trailer World - Charlotte offer?
They offer a wide selection of top trailer brands including Big Tex and CM, tailored to various customer needs.
Does Big Tex Trailer World - Charlotte have onsite parking?
Yes, onsite parking is available at Big Tex Trailer World - Charlotte for customer convenience.
Can customers pay with credit cards at Big Tex Trailer World - Charlotte?
Yes, Big Tex Trailer World - Charlotte accepts credit card payments.
What types of trailer services does Big Tex Trailer World - Charlotte provide?
They offer trailer sales, repairs, manufacturing, and supply services for utility trailers, horse trailers, and more.
What nearby automotive service options are available around Big Tex Trailer World - Charlotte?
Nearby automotive services include Carolina Powertrain, CaroMeck Diesel PM, Alvinn Body Shop & Mechanic, and Z&A Truck and Tire Repair, which can assist with vehicle maintenance and repairs.
Are there any convenient gas stations near Big Tex Trailer World - Charlotte?
Yes, there is a Shell gas station close by offering fuel, a convenience store, and oil change services, helpful for customers refueling or servicing their vehicles.
What home improvement stores can customers visit near Big Tex Trailer World - Charlotte?
Nearby home improvement stores include Allfer Renovations, Alside Supply Center, Ferguson HVAC Supply, and Zachary Luke Designs for various renovation and building needs.
What should I know about visiting nearby religious organizations near Big Tex Trailer World - Charlotte?
There are several religious organizations nearby, such as Refuge of God Christian Fellowship, Jesus Ministry, Statesville Road Baptist Church, and Statesville Avenue Presbyterian Church, which might be of interest for community engagement or services.