Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Charlotte #222 in Charlotte, NC is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (980) 556-3036.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
227 reviews
5 stars
154
4 stars
19
3 stars
5
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised Jesse and other staff for their helpfulness, friendliness, and professionalism, often going above and beyond to assist.
Staff Knowledge
Several reviews highlighted the staff's knowledge about car parts and services, with many customers feeling confident in the advice they received.
Mixed Experiences
While many had positive interactions, there were notable complaints about rude or unhelpful staff, particularly from management, leading to a lack of consistency in service quality.
Efficiency
Customers appreciated the quick service and efficiency in handling their needs, especially regarding battery installations and part replacements.
Store Environment
The store was generally noted as clean and organized, contributing to a pleasant shopping experience.
- JEJedaiah Eaddy2 days ago5.0Came to AZ to get some parts for my vehicle, and as always my main guy Jesse was beyond helpful. He is always super knowledgeable and on point with his recommendations! I literally drive past two different Autozone stores just to come experience the awesome customer service delivered from Jesse and his expertise is top tier. Thanks a lot bro!
- DDDre Day6 days ago5.0Ty was extremely helpful even though the system was down she diligently assisted with my brake pad purchase. She was patient, kind, and very knowledgeable. She really needs a raise or she would benefit and be an asset with her own operation. Her value to this company is immeasurable and she should be recognized!!!!!
- GCGabbie ColonNov 16, 20255.0I went to get my battery tested, Jesse was able to help me. He was extremely friendly during the whole interaction, and motivated to help me out. Jesse made sure I knew what was going on with my battery and what the future steps would be. He was very polite too!
- DSDiana SantosNov 15, 20255.0I went in to buy another headlight and Victor the manager was nice enough to come outside after I told him that I had just changed it not even a month ago and when he looked at it he noticed that who had changed it before left it loose and he fixed it for me and SAVED ME another $60 THANK YOU VICTOR!!!
- AHAdam HarrisNov 13, 20251.0I purchased items online and came here to return a couple of parts. I walked up to the counter and the greeting I received was "yes". I said I need to return a couple of items. "Ok" I set the items down with the receipt and she asked how did you pay for this. Credit card. Her. Do you have a receipt, I picked up the receipt and handed it to her. While processing the return another employee came up and asked if she was ringing up on that register. Her response, does it look like I am ringing up someone, am I on the sales screen? The other employee walked to the side and she turned around and said to them "WELL" She finished up my return and handed me my receipt and I thanked her with no response back. Hopefully this is just a bad day for her and this isn't the normal thing here. I won't be back to that store to find out. Terrible customer service and very rude..
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Charlotte, NC?
AutoZone Auto Parts in Charlotte is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Charlotte offer in-store pickup or delivery services?
Yes, the store offers in-store pickup, same day delivery, and curbside pickup for customer convenience.
What types of automotive products can I find at AutoZone Auto Parts in Charlotte?
You can find a variety of products including Auto Parts, Brake pads, Car Batteries, Car Accessories, and After Market Automobile Parts.
What brands does AutoZone Auto Parts in Charlotte carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the phone number to contact AutoZone Auto Parts in Charlotte?
You can reach AutoZone Auto Parts Charlotte at (980) 556-3036 for any inquiries or assistance.
Can I shop online and pick up my order at AutoZone Charlotte?
Yes, you can shop online and choose to pick up your order in-store at AutoZone Charlotte.
Are there any nearby dining options around AutoZone Auto Parts in Charlotte?
Yes, Golden Corral Buffet & Grill is nearby, offering American cuisine. It’s a convenient place to grab a meal before or after shopping at AutoZone.
What nearby automotive services or stores are close to AutoZone Auto Parts Charlotte?
Nearby automotive services include PANSTAR AUTO SALES LLC, University Volvo, NTB (National Tire & Battery), and Discount Tire Store - Charlotte, NC, providing options for vehicle sales, repairs, and tire services.
Are there any nearby hotels for customers visiting AutoZone Auto Parts in Charlotte?
Yes, InTown Suites Extended Stay, In Town Suites-Charlotte NE, and Comfort Suites University - Research Park are nearby hotels for customers who may need accommodation during their visit.
How can the nearby Walmart Pharmacy be convenient for customers of AutoZone Auto Parts in Charlotte?
Customers can combine their visit by picking up automotive parts at AutoZone and then stopping by Walmart Pharmacy nearby for any health or pharmacy needs.