AutoZone Auto Parts

4.1
246 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Charlotte #222 in Charlotte, NC is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (980) 556-3036.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
125 Brookside Ln, Charlotte, NC
28262, United States

Hours

Reviews

4.1
246 reviews
5 stars
172
4 stars
19
3 stars
5
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Jesse, for their exceptional service, knowledge, and willingness to help.

Efficiency

Customers frequently noted the quick service and efficiency in handling transactions and installations, especially for battery replacements.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with rude staff and poor service, particularly during busy times.

Product Knowledge

Several reviews highlighted the staff's expertise in helping customers find the right parts and providing useful advice.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • DD
    Devante Dixon
    4 days ago
    5.0
    Oswaldo help me with something very simple without hesitation. I just need to replace a license’s plate and he was quick and professional. You guys please visit this location and ask for him if you need assistance!
  • TT
    Tammy
    Jan 3, 2026
    5.0
    I went to the AutoZone in Harrisburg and Jesse H, who normally works at this location was assisting there, and was very helpful! He has a friendly, bubbly, and funny personality and made me laugh! He carried a heavy battery out for me and placed it in the car! Thanks for your kindness Jesse! It was greatly appreciated!🙂
  • RM
    Ricardo Montoya
    Jan 2, 2026
    5.0
    Good service this Jay G guys is very timely with parts great driver
  • MH
    Marcus Hayes
    Dec 24, 2025
    5.0
    Mr Jay And The wonderful Genesis is Great Both have Great Customer service both are Knowledgeable and they Get Parts to Our Shop in a Timely Manner Great Service 10Stars They Go Above and Beyond.
  • AH
    Aaron Hammonds
    Dec 22, 2025
    5.0
    I manage a large automotive repair facility and this is the best parts store I’ve dealt with hands down! Mr. Jay is extremely professional and handles all of the returns swiftly. Genesis keeps the commercial department running seamlessly! All around a great experience!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Charlotte, NC?

AutoZone Auto Parts in Charlotte is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Charlotte offer in-store pickup or delivery services?

Yes, the store offers in-store pickup, same day delivery, and curbside pickup for customer convenience.