Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Charlotte #6707 in Charlotte, NC is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 916-1824.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
716 reviews
5 stars
448
4 stars
104
3 stars
30
2 stars
24
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of attentiveness.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific employees, but there were also complaints about staff being uninformed or dismissive.
Store Hours and Availability
Customers expressed frustration with inconsistent store hours and being unable to receive assistance during posted hours.
Product Availability
There were multiple reports of items being out of stock or incorrect parts being provided, leading to customer dissatisfaction.
Overall Experience
While some customers had positive experiences and praised the service, many others reported negative interactions, leading to a divided perception of the store.
- LLLee6 days ago1.0My mechanic and I called this store 11/16/25 at 11:13pm spoke with Tasha, explained how the autozone located on freedom drive gave the wrong part (per usual), even being given the VIN, and we’d be coming from a little ways out but would be there before the store closes at TWELVE AM, asked abt commercial, said not at this time, understood, asked about military discount, she said yes, again, told her we’d be on the way, got there round 11:50 they gon lock the doors then turn the lights off and look at my mechanic through the window. because of this i was unable to take my 1year old to the doctor. how you close early, knowing customers are coming, after a error the company made??
- CCCharlotte Coolik (Charloash)Oct 28, 20255.0Great, helpful, professional and friendly staff here......always busy. I trust the crew and products.
- AMAlexander MorganOct 28, 20251.0Horrible customer service, staff will look at you and keep going about their business. I walked out. Shop elsewhere!! Staff won’t acknowledge you.
- EBE BOct 23, 20255.0Excellent customer service and they had what I need in stock here! It's worth the drive!
- DSDamian StittOct 15, 20251.0Store says they open at 6. It's 10 minutes after and they still not open
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Charlotte?
AutoZone Auto Parts is open from 6:00 AM to midnight Monday through Saturday, and from 6:30 AM to midnight on Sunday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Charlotte?
You can find automotive replacement parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can reach customer service by calling (704) 916-1824 or emailing customer.service@autozone.com.
Where is AutoZone Auto Parts located in Charlotte?
It is located at 9509 South Blvd, Charlotte, NC 28273, USA.
Does AutoZone Auto Parts have a presence on social media?
Yes, you can find AutoZone Charlotte on Facebook at https://www.facebook.com/433395687171738 and on Twitter with the handle @autozone.
Which automotive brands are available at AutoZone Auto Parts in Charlotte?
AutoZone stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a place nearby where I can grab a quick meal after visiting AutoZone?
Yes, nearby you can visit McDonald's or Popeyes® Louisiana Kitchen for fast food options after your AutoZone visit.
What are some retail stores near AutoZone Auto Parts where I can shop for home and lifestyle products?
Nearby retail stores include Mattress Firm, Sears Outlet, Value City Furniture, and World Market Charlotte, providing options for home decor and furnishings.
Are there any automotive-related businesses near AutoZone Auto Parts that I might find useful?
Yes, there are other AutoZone locations nearby as well as gas stations like Marathon Gas and Shell, which can be convenient for fueling your vehicle or finding auto parts.