AutoZone Auto Parts

4.1
716 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Charlotte #6707 in Charlotte, NC is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 916-1824.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9509 South Blvd, Charlotte, NC
28273, United States

Hours

Reviews

4.1
716 reviews
5 stars
448
4 stars
104
3 stars
30
2 stars
24
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of attentiveness.

Staff Knowledge

Several customers highlighted the knowledge and helpfulness of specific employees, but there were also complaints about staff being uninformed or dismissive.

Store Hours and Availability

Customers expressed frustration with inconsistent store hours and being unable to receive assistance during posted hours.

Product Availability

There were multiple reports of items being out of stock or incorrect parts being provided, leading to customer dissatisfaction.

Overall Experience

While some customers had positive experiences and praised the service, many others reported negative interactions, leading to a divided perception of the store.
  • LL
    Lee
    6 days ago
    1.0
    My mechanic and I called this store 11/16/25 at 11:13pm spoke with Tasha, explained how the autozone located on freedom drive gave the wrong part (per usual), even being given the VIN, and we’d be coming from a little ways out but would be there before the store closes at TWELVE AM, asked abt commercial, said not at this time, understood, asked about military discount, she said yes, again, told her we’d be on the way, got there round 11:50 they gon lock the doors then turn the lights off and look at my mechanic through the window. because of this i was unable to take my 1year old to the doctor. how you close early, knowing customers are coming, after a error the company made??
  • CC
    Charlotte Coolik (Charloash)
    Oct 28, 2025
    5.0
    Great, helpful, professional and friendly staff here......always busy. I trust the crew and products.
  • AM
    Alexander Morgan
    Oct 28, 2025
    1.0
    Horrible customer service, staff will look at you and keep going about their business. I walked out. Shop elsewhere!! Staff won’t acknowledge you.
  • EB
    E B
    Oct 23, 2025
    5.0
    Excellent customer service and they had what I need in stock here! It's worth the drive!
  • DS
    Damian Stitt
    Oct 15, 2025
    1.0
    Store says they open at 6. It's 10 minutes after and they still not open

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Charlotte?

AutoZone Auto Parts is open from 6:00 AM to midnight Monday through Saturday, and from 6:30 AM to midnight on Sunday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.