AutoZone Auto Parts

4.3
511 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Central Avenue in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 332-1180.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2808 Central Ave, Charlotte, NC
28205, United States

Hours

Reviews

4.3
511 reviews
5 stars
337
4 stars
81
3 stars
34
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Marquis, Edgar, and Terry.

Mixed Experiences

While some customers had great interactions, others reported rude behavior from certain employees, leading to frustration and dissatisfaction.

Product Availability

Several reviews highlighted issues with inventory accuracy, including wrong items being on shelves and unavailability of ordered parts.

Installation Services

Customers appreciated the free installation services offered for batteries and wipers, although some expressed disappointment when assistance was not provided.
  • KC
    Kelvin Ceballos
    2 days ago
    5.0
    Great people great help Marquis Talbert, Terry Watson, and Ms.J
  • WL
    Wendy levenson
    2 days ago
    5.0
    Went to get car battery tested and changed. Super friendly, super nice, super efficient. Would go back again
  • RR
    Rachel Russell
    Jan 4, 2026
    5.0
    Went to AutoZone for oil and a new oil filter, which was easy to find and had a bundle deal. Terry was helpful in talking me through a couple more items I could use for car maintenance and answering my many questions. I walked away with the supplies I needed and more understanding of my car!
  • SP
    Steven Penn
    Jan 3, 2026
    5.0
    Terry at store 41 is absolutely awesome! He helped me find everything I needed, he was courteous and even assisted in fixing my cars issue.
  • KM
    Kyra Moore
    Dec 15, 2025
    1.0
    I am a Charlotte native and just started working on this side of town. I found what I needed easily and went to stand in line. However it was a woman standing in front of me . Darnell came in from outside super hostile and asked “are you just checking out” I pointed to the lady standing in front of me and mentioned that she was there first. Darnell then says “I understand that but are you checking out”. I don’t think he should work in customer service with that type of hostility. I’ve worked in customer service for over 6 years and that is definitely not someone who would bring you customers in the future. Marquis was very polite and apologized on his coworkers behalf . It’s employees like marquis that will be the reason if I were to come back to this location when I have to make a quick run on my lunch break .

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Charlotte?

AutoZone Auto Parts in Charlotte is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Which products and brands are available at AutoZone Auto Parts on Central Avenue?

AutoZone offers a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.