AutoZone Auto Parts

4.1
542 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Blvd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 643-9176.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6260 South Blvd, Charlotte, NC
28217, United States

Hours

Reviews

4.1
542 reviews
5 stars
318
4 stars
97
3 stars
45
2 stars
18
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with vehicle issues, particularly praising employees like Carl and Luis.

Store Management

Concerns were raised about the management style of certain individuals, with reports of disrespectful behavior towards customers.

Product Availability

Customers experienced issues with product availability and misinformation regarding parts, leading to frustration.

Overall Experience

While some customers had positive experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
  • 1D
    1 DOLLA
    2 days ago
    1.0
    Rude and no hurry to assist paying customers diabolical!!!
  • LC
    Leah Cooper
    2 days ago
    5.0
    Darrel was super helpful! I’ll keep coming back to this location.
  • MF
    Mechele Fogle
    Oct 21, 2025
    5.0
    Awesome service from Abdul!!!
  • JS
    Jordan Stone
    Sep 23, 2025
    1.0
    This store made up a bogus policy so they didn't have to help me even though their colleagues down the road had just sent me to them. They just made me an Advanced Auto customer for life. Wish I could give them zero stars. The "customer service/appreciation rep" was the one who refused to help me and got snippy with me when I got frustrated that this was the third auto zone that I'd been to and had received three different stories or results. Two of the stores didn't even have basic parts like an air filter.
  • RM
    Rachel Mott
    Sep 2, 2025
    1.0
    Do yourself a favor and DRIVE 2 MINUTES DOWN THE ROAD TO GO TO ADVANCE AUTO PARTS!!! We came here for a simple check engine light and received the most awful customer service. All employees were rude and had horrible attitudes and it was only 9am in the morning!! We drove to Advance Auto Parts and they were amazing, so genuine and helpful and gave us great affordable solutions.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Charlotte, NC?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located?

It is located at 6260 South Blvd, Charlotte, NC 28217, USA.