Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Monroe Road in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 332-1980.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
447 reviews
5 stars
298
4 stars
78
3 stars
24
2 stars
12
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Andre, Bethany, and Irene for their exceptional service.
Inconsistent Experiences
While some customers had great experiences, others reported rude or unhelpful behavior from certain staff members, particularly an older female employee.
Product Knowledge
Several reviews noted the staff's knowledge about products and their ability to assist with installations and recommendations.
Store Environment
The store was generally described as clean and organized, although some customers mentioned issues with cleanliness outside the store.
Service Speed
Customers appreciated the quick service, especially for battery replacements and diagnostics, with many noting efficient assistance.
- SPSantos o Protetor1 day ago5.0Danny is awesome!!!!
- MMMichael MarinNov 7, 20255.0Came in-person on 11/5/25 during rush hour time, fairly busy, as traffic does, it flowed quickly. Purpose for my visit was to purchase and replace a car battery & purchase a car starter for 2011 Toyota Corolla. Website says a purchase of a battery grants a free installation. Was pleased to have the pleasure of meeting employee named Jaxson. Jaxson was the employee/technician who replaced the battery. Jaxson deserves more credit than this review, I did not bring him an easily removable battery— in fact, the terminals were corroded together somewhat and needless to say it was a pain in the a$ for him to remove but he got the job done, applied some elbow grease to prevent a future problem and even educated me on the car maintenance and various other matters pertaining to the engine components etc… I appreciate Jaxson for his professionalism and audaciousness to remove the battery despite the circumstances brought to him and thank you for the educational lecture. We had a great conversation. Irene, the store manager, was also a helpful lady in selling us the car starter. Good staff overall, close nearby from my dwelling. Will keep this location in mind for any future car purchases and accessories.
- TMT I MOct 31, 20255.0I had a very pleasant experience working with Bethany. She was knowledgeable and did the job in a very fast time She was able to test and change my battery with expert level care. 10 / 10
- JWJaimi WilliamsOct 18, 20251.0The engine diagnostic was "broke". The technician was rude about it as if it was my fault. I will definitely not go there again.
- JCJeka CanoOct 18, 20255.0It was a week ago and Im bad with names but it was this lady on the first reception welcoming everyone, with short hair about 5'3 , She was super helpfull with my battery changing.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Charlotte, NC is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 3714 Monroe Rd, Charlotte, NC 28205, USA.
What types of products can I find at AutoZone Auto Parts?
You can find a wide range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at AutoZone Auto Parts?
AutoZone Auto Parts carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts at (704) 332-1980 or email customer.service@autozone.com for assistance.
Are there any nearby automotive repair shops close to AutoZone Auto Parts?
Yes, Accent Auto Painting and Collision Center and Nicoya Tire Service are nearby automotive repair shops that you can visit for repair and maintenance services.
What storage facilities are located near AutoZone Auto Parts?
Nearby storage options include Public Storage, Atlantic Self Storage, and Cork Vault, convenient if you need self-storage while shopping.
Which local dining spots are close to AutoZone Auto Parts for grabbing a meal?
Sal's Pizza Factory is a nearby Italian restaurant where you can enjoy a meal before or after visiting AutoZone Auto Parts.
What are some nearby services useful for customers visiting AutoZone Auto Parts?
You can find services such as BB&T bank, Penske Truck Rental, and Wilson & Tucker Auto Glass nearby, useful for financial needs, vehicle rentals, or auto glass repairs.