AutoZone Auto Parts

4.3
447 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Monroe Road in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 332-1980.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3714 Monroe Rd, Charlotte, NC
28205, United States

Hours

Reviews

4.3
447 reviews
5 stars
298
4 stars
78
3 stars
24
2 stars
12
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Andre, Bethany, and Irene for their exceptional service.

Inconsistent Experiences

While some customers had great experiences, others reported rude or unhelpful behavior from certain staff members, particularly an older female employee.

Product Knowledge

Several reviews noted the staff's knowledge about products and their ability to assist with installations and recommendations.

Store Environment

The store was generally described as clean and organized, although some customers mentioned issues with cleanliness outside the store.

Service Speed

Customers appreciated the quick service, especially for battery replacements and diagnostics, with many noting efficient assistance.
  • SP
    Santos o Protetor
    1 day ago
    5.0
    Danny is awesome!!!!
  • MM
    Michael Marin
    Nov 7, 2025
    5.0
    Came in-person on 11/5/25 during rush hour time, fairly busy, as traffic does, it flowed quickly. Purpose for my visit was to purchase and replace a car battery & purchase a car starter for 2011 Toyota Corolla. Website says a purchase of a battery grants a free installation. Was pleased to have the pleasure of meeting employee named Jaxson. Jaxson was the employee/technician who replaced the battery. Jaxson deserves more credit than this review, I did not bring him an easily removable battery— in fact, the terminals were corroded together somewhat and needless to say it was a pain in the a$ for him to remove but he got the job done, applied some elbow grease to prevent a future problem and even educated me on the car maintenance and various other matters pertaining to the engine components etc… I appreciate Jaxson for his professionalism and audaciousness to remove the battery despite the circumstances brought to him and thank you for the educational lecture. We had a great conversation. Irene, the store manager, was also a helpful lady in selling us the car starter. Good staff overall, close nearby from my dwelling. Will keep this location in mind for any future car purchases and accessories.
  • TM
    T I M
    Oct 31, 2025
    5.0
    I had a very pleasant experience working with Bethany. She was knowledgeable and did the job in a very fast time She was able to test and change my battery with expert level care. 10 / 10
  • JW
    Jaimi Williams
    Oct 18, 2025
    1.0
    The engine diagnostic was "broke". The technician was rude about it as if it was my fault. I will definitely not go there again.
  • JC
    Jeka Cano
    Oct 18, 2025
    5.0
    It was a week ago and Im bad with names but it was this lady on the first reception welcoming everyone, with short hair about 5'3 , She was super helpfull with my battery changing.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Charlotte, NC is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.