Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pineville Matthews Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 542-8407.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
388 reviews
5 stars
224
4 stars
65
3 stars
38
2 stars
12
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jay, Olga, and Joe providing exceptional service.
Product Knowledge
While some staff were noted for their expertise, there were several complaints about employees lacking knowledge regarding products and services, leading to customer frustration.
Service Consistency
Customers reported inconsistent service experiences, with some visits resulting in excellent assistance while others were marked by poor customer relations and unhelpful staff.
Store Policies
Several reviews highlighted dissatisfaction with store policies, particularly regarding service limitations and pricing issues, which led to negative experiences for some customers.
- AKali k3 days ago5.0Thank you to Jay Harris for helping me with an emergency on my car today.
- MMMDec 12, 20255.0"Five stars! Jay who helped me went above and beyond my expectations. Truly exceptional service!"
- TLTonie LazenbyNov 28, 20255.0Awesome! J. Harris came outside and did me a favor! I definitely recommend this location.
- TMTony MeraNov 15, 20255.0Excelente atención y te ayudan en el repuesto que buscas y hablan español
- JBJason BrownNov 2, 20251.0The worst. If you’re going to hire - I propose hiring folks that know simple auto products. I asked the guy up front for a simple pH balance car wash recommendation for my new car and you would’ve thought I was asking them to do my taxes, oblivious, almost scared. Employ competent people. I suggest just ordering from a wholesaler online. This store couldn’t fill a McDonald order.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 8500 Pineville Matthews Rd, Charlotte?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, the store provides both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Charlotte?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts among other products.
Which automotive brands does this AutoZone location carry?
This AutoZone location carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts in Charlotte?
You can reach the store at (704) 542-8407 or via email at customer.service@autozone.com.
Are there other AutoZone stores near this location?
Yes, there are multiple AutoZone stores nearby, making it convenient to find auto parts in the area.
What nearby furniture stores can I visit when shopping around AutoZone at Pineville Matthews Rd?
TDF Furniture - Charlotte is a nearby discount furniture store that you may want to check out before or after your AutoZone visit.
Are there sports shops close to the AutoZone store on Pineville Matthews Rd?
Yes, Play It Again Sports and Edwin Watts Golf are nearby sporting goods stores where you can find outdoor gear and sportswear.
Can I find religious or childcare services near AutoZone Auto Parts?
Near the AutoZone location, there are places like Pineville Church of the Nazarene, Kidville at Pineville Church, and Pineville Church Child Development Center.
Does AutoZone Auto Parts have a strong online presence where I can shop or find more information?
Yes, you can shop online or find more details on their website, and they also have an active Facebook page at https://www.facebook.com/290629960972603.