AutoZone Auto Parts

4.2
473 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E W T Harris in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 535-1934.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10100 E W.T. Harris Blvd, Charlotte, NC
28212, United States

Hours

Reviews

4.2
473 reviews
5 stars
301
4 stars
75
3 stars
33
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for going above and beyond, while others were reported as rude or unhelpful.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and helpful, others lacked basic product knowledge.

Inventory Issues

Frequent complaints about inventory not matching what is advertised, leading to customer frustration.

Store Environment

The store environment received mixed feedback; some found it friendly and welcoming, while others reported feeling ignored or unwelcome.

Wait Times

Customers expressed dissatisfaction with long wait times, both for assistance and checkout, often due to being short-staffed.
  • TS
    Tony Sampson
    Oct 5, 2025
    1.0
    The store doesn't know what they're doing they will put you on hold immediately without even finding out what you want to look for and leave you on hold for over 30 minutes and when you hang up to call back they put you on hold again for no reason so I'll never come back to the store!
  • DR
    David Rhodes
    Sep 27, 2025
    3.0
    They have Soom parts but not all
  • DW
    David Wahlen
    Sep 19, 2025
    5.0
    Huge shoutout to Kelly! An outstanding legend at autozone. My car wouldn’t start because of a dead battery, and I had no way to get there. Kelly actually pulled up to my house ( three minutes away), gave me a jumpstart, and made sure I could get to the store. He then installed my new battery and made sure everything was running perfectly. Whole situation was dealt within an hour. Haven’t had a single issue since. Outstanding service, above and beyond!
  • AS
    Andres Santiago
    Sep 11, 2025
    5.0
    Limpio, ordenado, buenos precios y la ayuda es espectacular
  • EE
    Espinoza
    Sep 8, 2025
    5.0
    Stephen attended me on Sunday September 7 2025. What about awesome guy. Great service, great attitude while being super busy, very helpful. We all have busy stressful lives and this man right here showed character while dealing with inpatient & rude customers

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Charlotte, NC?

AutoZone Auto Parts in Charlotte, NC is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, this AutoZone location offers both in-store pickup and same day delivery services.