AutoZone Auto Parts

4.2
509 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Tryon Street in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 583-1692.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9100 S Tryon St Ste D, Charlotte, NC
28273, United States

Hours

Reviews

4.2
509 reviews
5 stars
329
4 stars
78
3 stars
39
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with staff being described as friendly, helpful, and knowledgeable.

Efficiency

Customers frequently mention quick service, with many noting fast battery replacements and diagnostics.

Honesty

Several reviews commend the staff for their honesty, particularly in not upselling unnecessary services or products.

Product Knowledge

Staff are recognized for their expertise and ability to provide helpful recommendations tailored to customer needs.

Mixed Experiences

While many reviews are positive, some customers reported negative experiences with service quality and product availability.
  • MM
    mora
    Dec 26, 2025
    5.0
    puedes ir i te ponen computadora en to auto para chequeo de gratis.
  • RB
    Regina Bryant
    Dec 18, 2025
    5.0
    My car is almost paid for so all of a sudden it needs so much attention. My engine check light was on and they did a diagnostics for me. They installed my batteries a couple months ago and 15 minutes later I was leaving. . They put oil in my car in between service checks if needed. I love the staff. Always nice and professional and quick. They are my go to when I need immediate help.
  • WD
    William Davis
    Nov 16, 2025
    5.0
    Crew is solid and knowledgeable every time I'm here. Shout out to Mr Luis for excellent customer service and help switching out the battery.
  • JC
    Jonathan Cruz
    Nov 6, 2025
    5.0
    I had an amazing experience at AutoZone thanks to an employee named Matthew. I came in needing a new battery, and before I even realized it, he had already replaced it! He was quick, professional, and incredibly friendly the whole time. It’s rare to see customer service this good these days — Matthew really went above and beyond to make the process easy and stress-free. I truly appreciate his help and would definitely recommend coming here and asking for him if you need anything.
  • AC
    Alley Clay
    Nov 4, 2025
    5.0
    I have never written a review before. Ever. But the service at this location is too exceptional to not mention. Every time I come to this location, I have the best service. Women know how it is going into stores like this… we expect to be patronized. That never happens to me at this location. I’m always treated like a customer, every question is answered in detail, and every employee goes out of their way to help me. I went to a different autozone location last week and had the worst service. I will continue coming to the location I know I will get the best service.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Charlotte, NC is open Monday to Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer same day delivery services?

Yes, AutoZone Auto Parts offers same day delivery service for your convenience.