AutoZone Auto Parts

4.2
507 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Tryon Street in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 583-1692.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9100 S Tryon St Ste D, Charlotte, NC
28273, United States

Hours

Reviews

4.2
507 reviews
5 stars
327
4 stars
78
3 stars
39
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and going above and beyond to assist customers.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to provide valuable advice and recommendations for automotive needs.

Efficiency

Many reviews highlighted the quick service and efficiency in handling customer requests, particularly with battery installations and replacements.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with service quality and product availability.

Honesty and Integrity

Several customers appreciated the honesty of the staff, particularly in not upselling unnecessary services or products.
  • WD
    William Davis
    Nov 16, 2025
    5.0
    Crew is solid and knowledgeable every time I'm here. Shout out to Mr Luis for excellent customer service and help switching out the battery.
  • JC
    Jonathan Cruz
    Nov 6, 2025
    5.0
    I had an amazing experience at AutoZone thanks to an employee named Matthew. I came in needing a new battery, and before I even realized it, he had already replaced it! He was quick, professional, and incredibly friendly the whole time. It’s rare to see customer service this good these days — Matthew really went above and beyond to make the process easy and stress-free. I truly appreciate his help and would definitely recommend coming here and asking for him if you need anything.
  • AC
    Alley Clay
    Nov 4, 2025
    5.0
    I have never written a review before. Ever. But the service at this location is too exceptional to not mention. Every time I come to this location, I have the best service. Women know how it is going into stores like this… we expect to be patronized. That never happens to me at this location. I’m always treated like a customer, every question is answered in detail, and every employee goes out of their way to help me. I went to a different autozone location last week and had the worst service. I will continue coming to the location I know I will get the best service.
  • HB
    Helen Broughton-Holbert
    Oct 18, 2025
    5.0
    He knew what I needed. He also made suggestions.
  • I8
    Investigator 85
    Sep 30, 2025
    5.0
    I went to get wipers today for my car and Tayshon sorry if I misspelled. He was amazing helped me with not just the wipers but getting a better understanding of how they worked walk up to my car found the right ones that worked perfectly. He even installed them for me right there. Truly above and beyond service. 😊

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Charlotte, NC is open Monday to Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer same day delivery services?

Yes, AutoZone Auto Parts offers same day delivery service for your convenience.