AutoZone Auto Parts

4.2
334 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mt Holly-Huntersville Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 399-0565.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3528 Mt Holly Huntersville Rd, Charlotte, NC
28216, United States

Hours

Reviews

4.2
334 reviews
5 stars
199
4 stars
66
3 stars
29
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service.

Knowledgeable Staff

Several reviews highlighted the expertise and helpfulness of specific employees, particularly in diagnosing issues and providing recommendations.

Product Availability

Customers expressed frustration with inventory issues, including incorrect parts being provided and items not being in stock despite online availability.

Store Experience

The overall store experience varied, with some customers appreciating the cleanliness and organization, while others noted inefficiencies and lack of assistance.

Pricing Concerns

Some customers felt that prices were higher compared to competitors and expressed dissatisfaction with the price matching policy.
  • BW
    Benjamin Wilson
    Nov 16, 2025
    1.0
    Terrible customer service. The store was not open on time when I went one morning. Just stupid
  • CC
    Chuck
    Oct 24, 2025
    1.0
    Extremely rude ! Needs to work on their customer service. I recommend going elsewhere if you want to be treated Fairly.
  • NF
    Nancy Fleming
    Oct 23, 2025
    5.0
    Excellent service!
  • FR
    Faviana Rampolla
    Sep 11, 2025
    1.0
    They are humiliating, they say rude things, they do not serve you with kindness. business account and they treat my business and me as the owner like garbage
  • DD
    Destiny
    Sep 2, 2025
    5.0
    When I tell you, this is the best customer service I’ve had at any AutoZone all the employees was great but when they couldn’t figure out, they didn’t hesitate to go get Mark their store manager, and he was awesome. They was all awesome but shout out to mark y’all put the great store manager. Thank y’all so much for the help at store 4891

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services.