Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mt Holly-Huntersville Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 399-0565.
Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude behavior and poor service.
Staff Knowledge
Several reviews highlighted the helpfulness and expertise of certain employees, but there were also complaints about inexperienced staff and lack of product knowledge.
Store Operations
Customers expressed frustration with inconsistent store hours and inventory issues, leading to wasted trips.
Product Availability
While many customers found the store stocked with necessary parts, some reported issues with incorrect inventory and difficulty in obtaining specific items.
SF
Sawyer Fuller
Jan 3, 2026
1.0
They are not able to print off the codes anymore at any stores very frustrating trying to find what exactly is wrong through google
SC
Sarah Connolly
Jan 2, 2026
1.0
Absolutely unprofessional. I was told recently of an unfortunate experience someone in my circle had there. And honestly the worker should be fired in my opinion. Not my story so I wont share but hopefully they will leave a review of their own one day of how disrespected they were. Never giving them my business.
BW
Benjamin Wilson
Nov 16, 2025
1.0
Terrible customer service. The store was not open on time when I went one morning. Just stupid
CC
Chuck
Oct 24, 2025
1.0
Extremely rude ! Needs to work on their customer service. I recommend going elsewhere if you want to be treated Fairly.