AutoZone Auto Parts

4.0
483 reviews

Business Details

10020 Albemarle Rd, Charlotte, NC
28227, United States
(704) 573-0253
https://www.autozone.com/locations/nc/charlotte/10020-albemarle-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Albemarle Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 573-0253.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10020 Albemarle Rd, Charlotte, NC
28227, United States

Hours

Reviews

4.0
483 reviews
5 stars
259
4 stars
107
3 stars
41
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Product Availability

Customers appreciated the availability of parts and products, but there were complaints about receiving incorrect or used items.

Staff Knowledge

Several reviews highlighted a lack of knowledge among staff, with some employees unable to assist customers effectively or provide accurate information.

Store Environment

The store was generally described as clean and well-stocked, but some customers reported long wait times and inadequate assistance during busy periods.
  • CC
    Cristian caballero
    Jan 4, 2026
    5.0
    Mala atencion no ayudan abbuscar nada
  • MC
    Mark Cukro
    Dec 14, 2025
    5.0
    Always a good place to get parts and good service
  • SS
    Steve Seitz
    Oct 4, 2025
    5.0
    Immediately was waited on, then get pricing and windshield wipers blades were replaced. A great experience and pleased with the service.
  • RJ
    Rogerhood J
    Sep 16, 2025
    1.0
    Pay for new parts, wait for transfer from another store, and when i go to pickup 1 is a used bearing in a grease covered box. Waste of time. Then they return it to take away my rewards points ,because my total order was just over the rewards. Why would they try to sell a used part. The store that sent the used part to my store created the issue. The owner and manager tried to help, but I wound up driving to another store to pick up the part. In the end, that would have taken far less time and aggravation.
  • BA
    Beth Altmix
    Jan 3, 2018
    5.0
    Awesome. I came in to get some help with my car battery. The young man that helped me....sorry...I didn't get his name...was so awesome and changed my battery for ne despite it getting dark. So happy.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Charlotte, NC is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at this location.

Brand Certified Facts from AutoZone Auto Parts

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Certified February 01, 2026Yext Knowledge Graph
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