AutoZone Auto Parts

4.0
482 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Albemarle Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 573-0253.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10020 Albemarle Rd, Charlotte, NC
28227, United States

Hours

Reviews

4.0
482 reviews
5 stars
259
4 stars
107
3 stars
41
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude and unprofessional behavior.

Product Availability

Many customers appreciated the availability of parts and quick service, though there were complaints about receiving incorrect or used parts.

Staff Knowledge

Several reviews highlighted a lack of knowledge among some employees, leading to poor assistance and incorrect part recommendations.

Store Environment

The store was generally noted as clean and well-stocked, but some customers experienced long wait times and inadequate assistance.
  • CC
    Cristian caballero
    Jan 4, 2026
    5.0
    Mala atencion no ayudan abbuscar nada
  • MC
    Mark Cukro
    Dec 14, 2025
    5.0
    Always a good place to get parts and good service
  • SS
    Steve Seitz
    Oct 4, 2025
    5.0
    Immediately was waited on, then get pricing and windshield wipers blades were replaced. A great experience and pleased with the service.
  • RJ
    Rogerhood J
    Sep 16, 2025
    1.0
    Pay for new parts, wait for transfer from another store, and when i go to pickup 1 is a used bearing in a grease covered box. Waste of time. Then they return it to take away my rewards points ,because my total order was just over the rewards. Why would they try to sell a used part. The store that sent the used part to my store created the issue. The owner and manager tried to help, but I wound up driving to another store to pick up the part. In the end, that would have taken far less time and aggravation.
  • LB
    Larry Borkowski
    Jul 25, 2025
    5.0
    I bought a battery for my 2013 Jeep auto zone headed to my house in less than 20 minutes with a fantastic company today. My wife and I took the battery back for a core return and it has already shown up in my credit card statement thank you so much AutoZone you are one of the best.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Charlotte, NC is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at this location.