Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Albemarle Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 573-0253.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
482 reviews
5 stars
259
4 stars
107
3 stars
41
2 stars
15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Product Availability
Customers appreciated the availability of parts and quick service, but there were complaints about receiving incorrect or used parts.
Staff Knowledge
There are concerns about staff knowledge and training, with some employees unable to assist customers effectively.
Store Environment
The store is generally described as clean and well-stocked, but some customers experienced long wait times and poor service.
Management Issues
Several reviews mentioned dissatisfaction with management and employee performance, indicating a need for better oversight and training.
- SSSteve SeitzOct 4, 20255.0Immediately was waited on, then get pricing and windshield wipers blades were replaced. A great experience and pleased with the service.
- RJRogerhood JSep 16, 20251.0Pay for new parts, wait for transfer from another store, and when i go to pickup 1 is a used bearing in a grease covered box. Waste of time. Then they return it to take away my rewards points ,because my total order was just over the rewards. Why would they try to sell a used part. The store that sent the used part to my store created the issue. The owner and manager tried to help, but I wound up driving to another store to pick up the part. In the end, that would have taken far less time and aggravation.
- LBLarry BorkowskiJul 25, 20255.0I bought a battery for my 2013 Jeep auto zone headed to my house in less than 20 minutes with a fantastic company today. My wife and I took the battery back for a core return and it has already shown up in my credit card statement thank you so much AutoZone you are one of the best.
- LSLeonela SimonJul 14, 20251.0I really had a bad experience there. First, the guy was very rude and the way he served us was very bad. We went there to look for a part that we really needed for the car. I know we arrived minutes before they closed, but we are still customers. The company is receiving more money from its customers, so they need to choose their workers better because they need to provide good customer service.
- OAOsmel Cupull AmiotJun 17, 20255.0Buen servicio
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Charlotte, NC is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at this location.
What types of automotive products can I find at AutoZone Albemarle Rd?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Albemarle Rd.
Which automotive brands does AutoZone Auto Parts carry?
AutoZone stocks notable brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located and how can I contact them?
The store is located at 10020 Albemarle Rd, Charlotte, NC 28227. You can call them at (704) 573-0253 or email customer.service@autozone.com.
What nearby automotive repair shops can assist me around the AutoZone Albemarle Rd location?
Nearby automotive repair options include AAMCO Transmissions and Total Car Care, Elkins Automotive LLC, Tuffy Tire & Auto Service, and Jazzy Auto Sale & Repair, all conveniently located near AutoZone Albemarle Rd.
Are there nearby places where I can eat near the AutoZone on Albemarle Rd?
Yes, nearby dining options include Kennys Restaurant, K's Asian Xpress, and Tacos Garcia Food Truck, providing a range of cuisines to enjoy before or after your visit to AutoZone.
If I need to ship or receive packages, which nearby services are available around AutoZone?
You can use UPS Access Point locations near AutoZone Albemarle Rd for your courier and delivery service needs.
Are there any nearby automotive parts competitors to AutoZone in Charlotte?
Nearby competitors include Advance Auto Parts, Napa Auto Parts, and O’Reilly Auto Parts, all offering automotive parts and accessories in the Charlotte area.
What is the main website to find more information about AutoZone Albemarle Rd?
You can visit https://www.autozone.com/locations/nc/charlotte/10020-albemarle-rd.html for more details and online shopping options.