Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Milton Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 535-2207.
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and unprofessionalism.
Product Availability
Customers appreciated the variety of products available, although some reported difficulty finding specific items.
Management Issues
Several reviews highlighted poor management practices, including lack of support for staff and customers, leading to negative experiences.
Warranty Confusion
Multiple customers expressed frustration over warranty issues and misinformation regarding product guarantees.
Store Environment
The store was noted for being clean and organized, but some customers experienced long wait times and inadequate staffing.
OR
Ortelio Elia Pacheco Raad
Oct 3, 2025
5.0
excellent attention and service 5 star
KM
Kas Matos
Aug 25, 2025
1.0
I came in to open a commercial account and the lady at the commercial counter back said that if I didn’t spend $1500 a week my commercial account would get closed. That’s before asking anything about my business or shop. Never asked if I had another account or shop. I decided to go somewhere else as her attitude wasn’t as she was informing but as she was judging. Unfortunately she never asked about the shop I’ve had opened for 13 years and spend over $10k a week. Successful shops have good customers service and those good shops tend to want to do business with like minded businesses! Bad looks for AutoZone.
SD
Stanislav Doniev
Aug 23, 2025
1.0
I started changing the oil on my car and discovered that I received the wrong filter for my vehicle. Because of this, I had to take a taxi and go buy the correct filter myself. Very unprofessional!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Charlotte, NC is open Monday through Saturday from 7:30 AM to 9:00 PM.
Are the store hours different on Sundays?
Yes, on Sundays the store is open from 8:00 AM to 8:00 PM.
Can I order auto parts online and pick them up in-store at AutoZone Charlotte?
Yes, AutoZone offers in-store pickup for online orders, making it convenient to shop digitally and pick up your items at the Milton Rd location.
Does AutoZone Auto Parts offer same-day delivery services?
Yes, the store provides same-day delivery service for many auto parts and accessories.
What types of products and brands can I find at AutoZone Milton Rd store?
You can find a variety of auto parts including brake pads, car batteries, and accessories from brands like Duralast, Bosch, ACDelco, and Pennzoil.
Is curbside pickup available at this AutoZone location?
Yes, curbside pickup is available for customers who prefer contactless service.
What nearby places can I visit after shopping at AutoZone Auto Parts?
After shopping, you might enjoy visiting nearby spots such as Panda's Den for Asian cuisine or the World Dance Center if interested in dance and performing arts.
Are there any financial services near AutoZone Auto Parts on Milton Rd?
Yes, nearby financial services include Cooperativa Latina credit union, Liberty Tax accounting services, Western Union money transfer, and a Coin Cloud Bitcoin ATM.
Where can I find automotive services or repair shops close to AutoZone?
Ali Automotive Inc. is located nearby and offers automotive services and repair.
How can I contact AutoZone Auto Parts at 3102 Milton Rd?
You can call the store directly at (704) 535-2207 or email customer.service@autozone.com for inquiries.