AutoZone Auto Parts

4.1
396 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Milton Rd in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 535-2207.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3102 Milton Rd, Charlotte, NC
28215, United States

Hours

Reviews

4.1
396 reviews
5 stars
222
4 stars
85
3 stars
34
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and unprofessionalism.

Product Availability

Customers appreciated the variety of products available, although some reported difficulty finding specific items.

Management Issues

Several reviews highlighted poor management practices, including lack of support for staff and customers, leading to negative experiences.

Warranty Confusion

Multiple customers expressed frustration over warranty issues and misinformation regarding product guarantees.

Store Environment

The store was noted for being clean and organized, but some customers experienced long wait times and inadequate staffing.
  • OR
    Ortelio Elia Pacheco Raad
    Oct 3, 2025
    5.0
    excellent attention and service 5 star
  • KM
    Kas Matos
    Aug 25, 2025
    1.0
    I came in to open a commercial account and the lady at the commercial counter back said that if I didn’t spend $1500 a week my commercial account would get closed. That’s before asking anything about my business or shop. Never asked if I had another account or shop. I decided to go somewhere else as her attitude wasn’t as she was informing but as she was judging. Unfortunately she never asked about the shop I’ve had opened for 13 years and spend over $10k a week. Successful shops have good customers service and those good shops tend to want to do business with like minded businesses! Bad looks for AutoZone.
  • SD
    Stanislav Doniev
    Aug 23, 2025
    1.0
    I started changing the oil on my car and discovered that I received the wrong filter for my vehicle. Because of this, I had to take a taxi and go buy the correct filter myself. Very unprofessional!
  • FB
    Fidel De la cruz batz
    Jul 29, 2025
    5.0
    Solución
  • LP
    Linda Pardue
    Jul 24, 2025
    3.0
    Convenient

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Charlotte, NC is open Monday through Saturday from 7:30 AM to 9:00 PM.

Are the store hours different on Sundays?

Yes, on Sundays the store is open from 8:00 AM to 8:00 PM.