Advance Auto Parts

4.3
228 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3200 N Sharon Amity Rd in Charlotte offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3200 N Sharon Amity Rd, Charlotte, NC
28205, United States

Hours

Reviews

4.3
228 reviews
5 stars
141
4 stars
47
3 stars
14
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting employees like Rafael, Samantha, and Dee for their exceptional service.

Inconsistency

Feedback indicated a mix of experiences, with some customers reporting excellent service while others encountered rude or unhelpful staff.

Product Availability

Customers appreciated the wide selection of parts available, although there were instances of incorrect parts being provided.

Management Issues

Several reviews mentioned concerns about the store manager's behavior and overall management, suggesting a need for improvement in leadership.

Warranty Concerns

Some customers expressed dissatisfaction with the handling of warranty claims, indicating a lack of support for lifetime warranties.
  • CS
    Camille Sims
    Dec 31, 2025
    5.0
    Me and my brother came to advance auto parts on Sharon amity rd . A young lady name Nicole help me get my car battery out and it took a while due to my car battery not being charged in a while and she never gave up and kept trying until it was all done and I was happy . Thank you again so much shout out to Nicole again you are a true miracle .
  • RW
    Ron Whittington
    Dec 19, 2025
    2.0
    Customer service needs improvement.
  • RT
    Reginald Thompson
    Dec 5, 2025
    5.0
    Rafael hooked me up with a battery switch for a good price. better than the dealer, and he found it super fast. All the other stores didn’t even try to help and lost the sale. Rafael the one who really knows how to take care of customers.
  • SJ
    Sew J
    Oct 21, 2025
    3.0
    It is a hit and miss at this store. You can get a really committed employee then you get somebody who's just on the clock. If not for that five stars would be easy. Their biggest issue is cashiers maintaining long drawn out conversations with customers who have already accepted the store doesn't have what they need. Yet, a cashier will allow the no paying customer to hold up a line in a pointless conversation while paying customers wait. I've witnesses this first hand go as long as 5 to 10 minutes.
  • SW
    Sherlyn Wee
    Aug 16, 2025
    5.0
    Samantha is the GOAT - had a great experience and didn't even need to leave the car :) Thank you so much Samantha from Advanced Auto Parts! 💚

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*