Advance Auto Parts

4.3
225 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3200 N Sharon Amity Rd in Charlotte offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3200 N Sharon Amity Rd, Charlotte, NC
28205, United States

Hours

Reviews

4.3
225 reviews
5 stars
139
4 stars
47
3 stars
14
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of staff members like Samantha and Rafael, there were also reports of rude behavior from management and some employees.

Product Availability

Customers appreciated the wide selection of parts available, but there were instances of incorrect parts being provided and issues with honoring warranties.

Mixed Experiences

Feedback indicated a hit-or-miss experience at the store, with some customers having excellent service while others faced long wait times and unprofessional behavior.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist, particularly in helping customers find the right parts and providing installation support.

Store Environment

The store was generally described as well-stocked and convenient, though there were complaints about closing times and staff interactions.
  • SJ
    Sew J
    Oct 21, 2025
    3.0
    It is a hit and miss at this store. You can get a really committed employee then you get somebody who's just on the clock. If not for that five stars would be easy. Their biggest issue is cashiers maintaining long drawn out conversations with customers who have already accepted the store doesn't have what they need. Yet, a cashier will allow the no paying customer to hold up a line in a pointless conversation while paying customers wait. I've witnesses this first hand go as long as 5 to 10 minutes.
  • SW
    Sherlyn Wee
    Aug 16, 2025
    5.0
    Samantha is the GOAT - had a great experience and didn't even need to leave the car :) Thank you so much Samantha from Advanced Auto Parts! 💚
  • WL
    Wen Min Lum
    Aug 16, 2025
    5.0
    wish i could leave 6 stars, samantha is goated. super helpful and a lovely lady
  • DG
    David Gallant
    Jun 25, 2025
    1.0
    Manager of this store is rude and has no customer care experience what so ever. You guys were scraping the bottom of the barrel with this manager and location
  • IH
    Irene Holland
    Jun 10, 2025
    1.0
    Advance Auto is unwilling to honor a lifetime warranty on a radiator. Do yourselves a favor. Buy better quality parts from any competitor. You'll be much happier with the warranties *and* the customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*