Advance Auto Parts

3.9
226 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2910 Freedom Dr in Charlotte offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2910 Freedom Dr, Charlotte, NC
28208, United States

Hours

Reviews

3.9
226 reviews
5 stars
101
4 stars
61
3 stars
34
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews indicated that the store often has the necessary parts in stock, though some customers expressed frustration when items were unavailable.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor customer service in certain instances.

Pricing

Customers had mixed feelings about pricing, with some finding it reasonable while others considered it high.

Professionalism

Feedback highlighted inconsistencies in professionalism, with some employees being described as knowledgeable and helpful, while others were noted as unprofessional or unhelpful.
  • MP
    Malinda Peay
    Dec 29, 2025
    5.0
    VERY SATISFIED WITH THE SERVICE
  • VR
    Vladimir Rubino
    Nov 20, 2025
    5.0
    Jose help led me out with everything I needed would go to him for anything you need
  • KM
    Kaleb Moody
    Sep 28, 2025
    5.0
    Carlos was super helpful and kind while assisting me in finding proper parts for my car. Definitely recommend to go here if you need quick and helpful solution solutions.
  • KG
    kuflom ghebre
    Aug 7, 2025
    4.0
    Good customer service and thier price is reasonable and very helpful
  • BG
    Bryan Gabriel
    Jan 3, 2018
    5.0
    Great customer service. I bought a battery and it was installed in about 10 minutes.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*