Advance Auto Parts

3.9
223 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2910 Freedom Dr in Charlotte offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2910 Freedom Dr, Charlotte, NC
28208, United States

Hours

Reviews

3.9
223 reviews
5 stars
99
4 stars
60
3 stars
34
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store often has the parts they need in stock, although some expressed disappointment when items were unavailable.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in certain instances.

Pricing

Feedback on pricing was mixed, with some customers finding prices reasonable while others considered them high.

Professionalism

Several reviews indicated a lack of professionalism from some staff members, particularly in customer interactions.
  • VR
    Vladimir Rubino
    3 days ago
    5.0
    Jose help led me out with everything I needed would go to him for anything you need
  • KM
    Kaleb Moody
    Sep 28, 2025
    5.0
    Carlos was super helpful and kind while assisting me in finding proper parts for my car. Definitely recommend to go here if you need quick and helpful solution solutions.
  • KG
    kuflom ghebre
    Aug 7, 2025
    4.0
    Good customer service and thier price is reasonable and very helpful
  • YG
    Yoan Manuel Gonzalez
    Jun 30, 2025
    5.0
    Super
  • XH
    Xander Hassan
    Jun 14, 2025
    5.0
    Had a great experience! I called this morning and spoke with Terry before I came in. I expressed a concern with my AC. I thought I needed some freon, which may have been expensive. However, Terry took the time to really look into the issue, came out to look at my car. Had a great diagnostics for me and explained things so I could understand. Will be back to this location! Only came by for a general inquiry, but will return for the service like Terry's. Thanks!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*