Advance Auto Parts

4.1
354 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5130 South Blvd in Charlotte offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5130 South Blvd, Charlotte, NC
28217, United States

Hours

Reviews

4.1
354 reviews
5 stars
215
4 stars
60
3 stars
33
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, making it easy to find what they needed.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and incorrect parts being sold, indicating inconsistency in service quality.

Installation Services

Several customers appreciated the assistance with installations, particularly for batteries and wiper blades, enhancing their overall experience.

Communication Issues

Some customers reported difficulties with communication, including long wait times on the phone and issues with order fulfillment.
  • NM
    Najee Mustafaa
    2 days ago
    5.0
    Excellent service. Excellent staff. Mike is very skilled and had me out of there in no time.
  • JL
    Justin Ela (Losthungrysox)
    Oct 30, 2025
    5.0
    Today I went To AAP and Mike helped me! He helped install the new battery, wiper blades, and cabin air filters. He was the best 10/10 would recommend. He also makes good conversation which was nice! Thanks Mike!
  • CM
    Carlos Martinez
    Oct 24, 2025
    5.0
    Rafael, the service clerk assisted me with obtaining my parts and explaining to me about my warranty. Overall, great service and excellent customer service.
  • AB
    Andrew Baker
    Oct 14, 2025
    5.0
    I had an excellent experience at Advance Auto Parts thanks to Michael C. He went above and beyond to help me get a new battery and even installed it for me. Michael was incredibly friendly, professional, and informative — he took the time to explain everything and made sure I was taken care of from start to finish. It’s rare to find customer service this genuine these days. I’ll definitely be coming back because of the great experience he provided. Highly recommend asking for Michael if you need help!
  • SC
    Savannah Carpenter
    Oct 14, 2025
    5.0
    All of the workers were so helpful when I needed a new car battery. Mike went above and beyond to make sure the new battery was installed quickly and cleaned up where my old battery was leaking! Super great customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*