Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3101 Mt Holly Huntersville Rd in Charlotte offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
304 reviews
5 stars
162
4 stars
77
3 stars
25
2 stars
17
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Product Availability
Many customers appreciated the availability of parts and the ease of online ordering, though some noted discrepancies between online inventory and in-store stock.
Return Policy
Several reviews highlighted dissatisfaction with the return policy, particularly regarding warranty exchanges and customer service during these processes.
Store Cleanliness
The store was generally described as clean, but some customers mentioned that the parking lot could be better maintained.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others felt that employees lacked the necessary expertise to assist effectively.
- DMDenise McCallJan 2, 20265.0Online shopping and store pick up made my experience so much easier. It was nice to receive a discount for ordering online. Thank you for offering these services. I will definitely be back. Customer service was great, I was greeted with a smile and professionalism. Thank you!
- RTReview TrutherDec 26, 20255.0Beware of the one or 2 bad reviews for this store. I am a frequent customer and Know this store is full of people, especially David who go above and beyond for each customer that walks in there. That last lady called entitled and angry because she lacked the ability to know what kind of brakes she should have gotten and blamed it on the crew there and then expected them to give her a handout that was not a part of their well defined warranty and return policy. Sometimes people just think they deserve things they don't and when those karens get mad they leave bad reviews instead of taking accountability for their own bad behavior and ignorance
- MCMarie CulbrethNov 26, 20251.0Beware of David (the manager) the manager at the Mt-Holly Huntersville was very unprofessional. This store sold me brake pads w/sensor which I was told my BMW will need. When my mechanic took the brake off found that the sensor does not fit my SUV. He called the store by his shop and was told that the item# that I have the Advanced does not carry and I would have to order off line or go to BMW. I called and talk to David just to let him know what the mechanic said and what the other location said about the sensor. He proceeds to raise his voice and tell me that my mechanic who specializes in imports doesn't know what he's talking about. My mechanic also showed me where the new sensor had a different prong than the old sensor. I told him that if I would have known that the sensor would not fit I would have bought the cheaper brakes. I also told him that instead of his store telling customers that the sensor is a fit to let the customer know that the sensor may not fit or stop don't sale it for the X3. He then proceeded to hang up on me. The anger he displayed about an error that he made is unthinkable and to tell me that my mechanic is wrong even after my mechanic showed me why it wouldn't fit is diabolical. I would like a call back from the GM or corporate regarding David's behavior. Going forward I will take my business elsewhere. Truly Marie B
- JKJames KowalonekSep 20, 20255.0The guys were great. They read my check engine light, and gave me a few recommendations. Very friendly.
- LGLuisbey GonzalezSep 4, 20255.0Muy bueno el personal fui a cambiar mi vateria y el señor aunque no habla español me atendió super amable muy atento siempre ayudando al cliente muy buen servicio
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Charlotte?
Advance Auto Parts is located at 3101 Mt Holly Huntersville Rd, Charlotte, NC 28216.
What are the operating hours of Advance Auto Parts?
Advance Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase and also provides free battery testing and recycling.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries free of charge, with some exclusions.
Which brands of automotive parts does Advance Auto Parts carry?
Advance Auto Parts carries leading brands such as DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts provide curbside pickup?
Yes, Advance Auto Parts offers curbside pickup for customer convenience.
Can customers get engine code scanning at Advance Auto Parts?
Yes, they offer free engine (OBD-II) code scanning at most locations.
What nearby businesses can I visit along with Advance Auto Parts at 3101 Mt Holly Huntersville Rd?
Nearby you can find UPS Access Point location for shipping services, Family Dollar for discount shopping, and Valvoline Instant Oil Change for quick automotive services.
Are there dining options close to Advance Auto Parts?
Yes, Shuffletown Grill is a nearby American restaurant where customers can grab a meal before or after their visit.
Where can I get my vehicle repaired nearby Advance Auto Parts?
Whitey's Body Shop, located nearby, offers auto body and automotive repair services.