Advance Auto Parts

4.1
300 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3101 Mt Holly Huntersville Rd in Charlotte offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3101 Mt Holly Huntersville Rd, Charlotte, NC
28216, United States

Hours

Reviews

4.1
299 reviews
5 stars
160
4 stars
75
3 stars
25
2 stars
17
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unhelpful.

Product Availability

Customers appreciate the variety of products available, but there are complaints about items being out of stock or discrepancies between online inventory and in-store availability.

Store Experience

Overall, many customers report a clean and organized store, but some have experienced long wait times and poor service during busy periods.

Pricing

Prices are often viewed as high compared to competitors, leading to dissatisfaction among some customers.

Staff Knowledge

While some staff members are noted for their knowledge and helpfulness, others are perceived as lacking expertise, particularly in complex inquiries.
  • JK
    James Kowalonek
    Sep 20, 2025
    5.0
    The guys were great. They read my check engine light, and gave me a few recommendations. Very friendly.
  • LG
    Luisbey Gonzalez
    Sep 4, 2025
    5.0
    Muy bueno el personal fui a cambiar mi vateria y el señor aunque no habla español me atendió super amable muy atento siempre ayudando al cliente muy buen servicio
  • JC
    Johnny Castro
    Aug 14, 2025
    1.0
    Bought something a day ago. Wanted to return. Bigger White older gentleman said sorry no tool is wet and they don’t do returns on tools usually he said. Tool was never used. Don’t go here. There return policy is not good whatsoever. Stick to autozone. Manager also could of Atleast offered store credit but he was nice about the deny. Again steer away from advanced in general.
  • AH
    Adean Holloway
    Jul 10, 2025
    5.0
    Wiper blades needed and they installed them for free. In and out in under 15 min. That's what I call great customer service!! Thanks to the gentleman who put them on for me.
  • DJ
    Dalton Johnson
    Jun 13, 2025
    1.0
    Kirby w!! Very disrespectful and not helpful I would most definitely move him away from the front because he’s not very polite!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*