Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 10680 S Tryon St in Charlotte offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
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Mixed reviews on customer service; some staff received praise for helpfulness while others, particularly the manager Tarah, were criticized for rudeness.
Product Issues
Customers reported problems with incorrect parts being sold and difficulties with returns, leading to frustration.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, while others noted instances of cluelessness.
Store Environment
The store was generally described as clean and well-stocked, contributing positively to the shopping experience.
FH
Frosty Huynh
Dec 23, 2025
1.0
I'm going to start off by say im not a mechanic. So today I had to go get a oil gasket. Guy gave me the wrong one. Called them back, they told me to bring it back. Went back ( remind you im no mechanic). Parts still brand new and receipt in my hand. Tried to exchange they item. They told me I cant do it because it's a gasket. If I have a receipt I should be able to change it, specially if the person gave me the wrong part. Now the lady talking about oh the sales person is new. That crap ain't my fault, now I got a $26 gasket that I cant use. This location is garbage i hope yall close down soon. Ripping people of.
AT
Ariel Thompson
Dec 17, 2025
1.0
Do not come here if you want to get a bad attitude from the manager Tarah. I came to get some spark plugs and I happened to have my children with me because I am here by myself. Firstly I ask one of the cashiers ,who I'm assuming is a store driver, if I can borrow tools and if I had to pay a deposit it would be fine. He asks her and she says no we don't allow people to borrow tools and I have been to plenty of locations to borrow tools but I said okay whatever I'll just get the spark plugs. I'm getting ready to pay for the spark plugs and I guess at the same time my kids were getting ready to run in the back where the tools were and she's yelling at them and at me to get my kids and saying they're a liability and other things. I understand they don't need to be touching anything because they may break something but what you're not going to do is scream at my kids and yell at me to leave them in the car if they're going to be acting up. The store driver was very respectful and very helpful but the store manager Tarah needs to have her attitude checked.
JM
Joshua Maldonado
Dec 3, 2025
2.0
come here if you want to waste your time & money.
1st time we came here we bought a Diehard tool but it wasnt what we needed so we brought it back with the original receipt & packaging. And the lady at the desk WHO SOLD IT TO US the SAME DAY (like literally 2 hours before we came to return it) said we cant return it because the tool didnt have the "diehard" logo on it. Which was super unlucky because the other tools had the logo on it and for some reason ours didnt. But she was literally the same employee who saw us buy it.
2nd time we came here we were trying to pick up a part and the employee was saying we need an ID to pick up the part and I didnt have my ID on me. Which I understand is company policy but no other advanced follows it. If you have the app you can show you ordered it. No one is hacking your account and then picking up a part. And this isnt Alcohol. Showing an ID seems useless so most employees dont care but this one was really stuck up about it.
On top of this everytime we came here we always had to wait a long time & employees dont seem like they want to help.
Never had issues at any other advance or autozonebut this one constantly gives us issues. We wont be returning. we're much better off going to the advanced on South Blvd even tho its a further drive.
DG
Dio G
Nov 29, 2025
5.0
Had Tarah help me with a battery replacement today. Absolute sweetheart, great customer service. Got my wife’s battery tested and replaced super quick even did it with a full set of nails.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Charlotte?
The Advance Auto Parts store is located at 10680 S Tryon St, Charlotte, NC 28273.
What are the store hours for Advance Auto Parts at 10680 S Tryon St?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, they offer free battery installation with the purchase of a battery at most locations.
Can Advance Auto Parts test my car battery?
Yes, they can test the health of your battery for free regardless of where it was purchased.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts at 10680 S Tryon St?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is curbside pickup available at Advance Auto Parts?
Yes, the store offers curbside pickup services.
Are there nearby dining options when visiting Advance Auto Parts at 10680 S Tryon St?
Yes, Jack in the Box and Stacey's Deli and Catering are nearby places where customers can enjoy a meal before or after their visit.
What nearby amenities can help customers with deliveries or shipping near Advance Auto Parts?
The UPS Access Point location nearby offers courier and shipping services convenient for customers in the area.
What are some nearby beauty and spa options close to Advance Auto Parts at 10680 S Tryon St?
Sunny · CLT, Salon Blu International, Golden’s Nail Spa, and Tattoo Bill’s are nearby beauty and spa locations customers might visit.