Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8515 Hankins Rd in Charlotte offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
336 reviews
5 stars
205
4 stars
59
3 stars
18
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individuals like Omarion, Davonte, and Beverly for their exceptional service.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with various car issues, including installation and troubleshooting.
Store Management
There were mixed reviews regarding management, with some praising managers for their helpfulness while others reported negative experiences with rudeness and poor handling of customer issues.
Store Operations
Numerous complaints were made about the store being closed during business hours or not opening on time, leading to customer frustration.
Product Availability
Customers noted a good selection of parts available, but some expressed disappointment with the availability of specific items and pricing.
- RARyan AcordDec 29, 20255.0Amari assisted us with our dead battery during travel. Despite the battery being in difficult place to change, he gladly assisted and got us back on the road.
- SWScott Andrew WilsonDec 26, 20255.0Omarion is the greatest helper that I have met at an advanced auto he is over the top and goes out of his way to help you out if you come into his store make sure to ask for him. He is great and his customer service is awesome. Highly recommend recommended.
- EEElizabethDec 4, 20255.0I can't recall her name.The young lady that helped me.She was awesome
- LHLillian HughesNov 23, 20255.0I always find the part I need
- AAAdamNov 23, 20251.0Small battery selection and then try to sell you the most expensive one then the cheapest battery is 200 at Walmart a better battery for 70 dollars also online says they have 89 dollar battery until you go there never will I buy from a advance auto again
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the store hours for Advance Auto Parts at 8515 Hankins Rd in Charlotte?
Advance Auto Parts is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Can Advance Auto Parts install a car battery purchased from their store?
Yes, they offer free battery installation with purchase, although exclusions may apply.
Does Advance Auto Parts at this location offer battery testing and recycling services?
Yes, they provide free battery testing and battery recycling services regardless of where the battery was purchased.
Are windshield wiper installations available at Advance Auto Parts?
Yes, Advance Auto Parts will install windshield wipers for free with purchase. Exclusions may apply.
Can Advance Auto Parts help check engine codes for my vehicle?
Yes, Team Members will scan your vehicle's engine codes for free. Exclusions may apply.
Does Advance Auto Parts offer curbside pickup service?
Yes, curbside pickup is available at this location for customer convenience.
What brands of automotive parts does Advance Auto Parts carry?
They stock leading brands such as DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
If I'm visiting nearby Charlotte Latin Dance or Flexx33Fitness, how can I use Advance Auto Parts services?
After your session at Charlotte Latin Dance or Flexx33Fitness, you can conveniently stop by Advance Auto Parts at 8515 Hankins Rd for any automotive parts or services like battery testing or wiper installation.
Is there a car wash near Advance Auto Parts where I can get my car cleaned after a visit?
Yes, Autobell Car Wash is located near Advance Auto Parts and offers car washing and detailing services, perfect for cleaning your vehicle after your parts shopping.
Can I find food options near Advance Auto Parts in Charlotte?
Yes, nearby eateries like Philly Corner and Waffle House provide American cuisine and diner options, great for grabbing a meal before or after your visit.