Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9309 Strause Dr in Charlotte offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
287 reviews
5 stars
185
4 stars
51
3 stars
23
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Knowledgeability
While some employees were noted as knowledgeable, others were criticized for lacking basic training about auto parts.
Store Operations
There were multiple complaints about the store being unattended, issues with opening hours, and unprofessional behavior from some staff.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over not finding specific parts.
- YDYou will Reap What u sow! U never win playing dirty6 days ago5.0It was a African American female great customer service definitely will go back here
- AWAndrew WilsonNov 24, 20255.0Aundrea Dixon did a wonderful job for me today for my company Brakes to You. She was helpful and got everything I needed fast. She went above and beyond expectations and I highly recommend this store if you ask for her as your sales associate.
- RRRayner Rodríguez (Ray)Nov 9, 20251.0I bought 2 sockets here but they weren’t the right size, I went to return them or change it for a smaller one and the lady on the desk told me that they don’t accept returns with a bad mood. Do better Advanced Auto Parts with your staff. Any store you can return or exchange tools, this is not the way to give a great customer experience
- JDJonathan DarityOct 25, 20255.0Go there often very friendly people always helpful
- MBMr. Domingo BAug 10, 20255.0Great Customer Service manager was great
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Charlotte?
The Advance Auto Parts store is located at 9309 Strause Dr, Charlotte, NC 28214.
What are the Advance Auto Parts store hours?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations, including battery testing and recycling.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, the store recycles used motor oil for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts provides curbside pickup services for customer convenience.
Are there any nearby grocery stores where I can shop after visiting Advance Auto Parts?
Yes, Food Lion and Family Dollar are nearby grocery stores you might visit after shopping at Advance Auto Parts.
Where can I find dining options near Advance Auto Parts?
Nearby dining options include Jin Jin Chinese Restaurant, Subway, Punta Mare, and Krispy Krunchy Chicken.
Are there nearby gas stations to fuel up after your visit?
Shell gas stations are located near Advance Auto Parts, making it convenient to refuel your vehicle before or after your visit.
Is there any nearby financial service or ATM close to Advance Auto Parts?
Yes, LibertyX Bitcoin ATM and Coinstar are nearby financial service locations and ATMs for your convenience.