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Valvoline Instant Oil Change

4.1
(208 reviews)

Business Details

1510 East Franklin, Chapel Hill, NC
27514, United States
(919) 237-9985
https://store.vioc.com/nc/chapel-hill/1510-east-franklin

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chapel Hill.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1510 East Franklin, Chapel Hill, NC
27514, United States

Hours

Reviews

4.1
208 reviews
5 stars
153
4 stars
8
3 stars
5
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Dave, Noah, and Amanda for their exceptional service.

Trust Issues

Several reviews expressed concerns about trustworthiness, with customers feeling they were upsold unnecessary services or that their vehicles were damaged during service.

Efficiency

While some customers appreciated the quick service, others reported issues with long wait times and staff shortages, impacting overall efficiency.

Communication

Customers noted a lack of clear communication regarding services performed and issues with their vehicles, leading to frustration and dissatisfaction.

Work Quality

Mixed feedback on the quality of work, with some customers reporting satisfactory service while others experienced significant issues, including damage to their vehicles.
  • BM
    Brian Morales
    1 day ago
    5.0
    Amanda and Dean were very friendly. I came in for a simple state vehicle inspection and was out within 20-25 minutes.
  • MS
    Mike Sigmund
    2 days ago
    5.0
    The service technician was courteous, professional & attentive to my needs. I am impressed with the overall quality of the service that I experience at this location.
  • DM
    Daniel Felipe Yepes Morales
    Feb 25, 2026
    5.0
    Great costumer service, Dave and his team did a great job, being nice and professional. Always patient and helpful.
  • SO
    Sam O
    Feb 24, 2026
    5.0
    I went to Valvoline yesterday to get my oil changed and an inspection and Ms.Amanda and Zeke handled and took care of me right away. I was only probably waiting for 10 minutes. They had informed me what was going on with my oil and the things that were needed to Due to my car Overall, they did an amazing job
  • JG
    John Der Ghazarian
    Feb 14, 2026
    5.0
    Amazing service! Completed the work quickly and for a great price. The customer service was incredible today when we came in around lunch. Semaj and Thomas went above and beyond and made this trip great for us

Brand Certified Facts from Valvoline Instant Oil Change

This information is certified by Valvoline Instant Oil Change and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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