Mr. Tire Auto Service Centers

Reviews

• SW

  Sheila Williams

  4 days ago
  1.0
  I went in to buy a tire, but I came out with an estimate of repairs of over $800
• LB

  Lauren Boswell

  5 days ago
  1.0
  This shop has been absolutely terrible. The communication has been non-existent and when I do get ahold of them, all I get is more excuses and keep being told it will be ready "by the end of the week" pretty much every week since I brought it in. They have had my car now for three months with no end in sight. I originally brought it in for an oil change on August 18, 2025 and they completely ruined my engine. They gave the car back after the oil change with a leaky drain plug. It was not leaking at all when I brought it in. I noticed the heavy leak as soon as I got home and had to immediately bring the car back. They then told me that the threading was destroyed and they could not find a replacement drain plug that would fit nor could they re-thread it. They decided to replace the oil pan so I waited a couple of weeks for that to be done. They gave me the car back and on the way home, the oil pressure light came on so I called them and they had the car towed back to the shop. After another waiting period, I was told that the oil pan that they put in was defective and caused debris to get inside the engine so they were going to try to clean it out. This did not work and they ended up sending the car to the Volvo dealership to see what they thought they should do. The dealer said the engine needed to be replaced. They ordered a new engine which took forever to arrive and every time I asked about the installation progress I got a new excuse, not enough staff, had to order special parts, had to order special tools etc. Last time I spoke with them they were unclear about what the issue was but said they had to replace the oil pan again on the new engine and try to flush that one out because there was some other unspecified issue. They admitted fault from the beginning so I have not been charged for any services beyond the initial oil change but even if I ever do get my car back it will never be the same and I cannot trust anything they said or did. I honestly don't know what to do at this point, l need my car back but I don't trust that the engine will be trustworthy. I do not recommend this shop at all and they have completely failed me. I was told last week that it would be ready over the weekend. I just called again today and was told that George, the man I've been speaking with and I presume to be the manager, is on vacation this week so again I am being dicked around and left waiting indefinitely. Do not bring your car here for any reason. They didn't even notice that one of my tires was super low on air when I picked it up after the oil change; I saw it immediately and had to ask them to fill it. I'm seriously so over this place.
• MB

  Michael Brandt

  Nov 10, 2025
  1.0
  Horrible value!!! I had 4 trailer tires mounted (not balanced) in September and was charged 191.72. I was surprised by the total but didn't have a comparison on how expensive it was. I just had the same size trailer tires mounted on the same size wheels at Discount Tires down the road and paid 83.86, less than half of what Mr. Tire charged for the same job.
• TL

  Todd Lockhart

  Nov 10, 2025
  1.0
  Sent my college student to get a new battery and ended up paying $480. They charge a $39 shop fee anytime you have any service done. Also, $20 for a battery check and $118 for labor to put in new battery. Way overpriced. Seemed like they are trying to take advantage of collage students.
• MC

  Mike Creed

  Oct 20, 2025
  5.0
  Great experience! In and out in less than an hour, they fixed a punctured almost new tire I thought would need replacing. Honest, thorough, professional, and efficient….

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