East Franklin Car Care

Reviews

• BW

  Beth Ann Wiedenheft

  5 days ago
  5.0
  Had my car towed there late Saturday, and they had called with a repair plan and then fixed the problems before noon on Monday. The process was easy. The price was incredibly fair. At no point did I feel spoken down to as a woman. Great customer service and my car sounds better than it has in years. Highly recommend!
• EL

  Ellen Longman

  Jan 2, 2026
  5.0
  I've reccomended this business to a lot of people, even if they have to drive to it from Durham. They are honest, friendly and efficient.
• JJ

  Jason

  Nov 28, 2025
  1.0
  Avoid this shop if you can. This was my first time getting my car repaired, and it turned out to be a very disappointing experience. My car overheated due to a radiator leak, and the shop spent less than three minutes checking the engine. They then gave me a report simply stating that the engine was overheating — something I already knew — and told me they were unable to fix it. Despite providing no actual diagnosis or solution, they still charged me $90. After leaving the shop, I went to AutoZone, where they quickly helped me replace the radiator and refill the coolant. My car returned to normal immediately. I paid $90 for nothing but a confirmation of the problem I had already identified myself. This visit did not provide any help, guidance, or effort to resolve the issue. Extremely disappointing and not recommended.
• RP

  Robert Popp

  Nov 5, 2025
  5.0
  Landscape Logic has been taking our vehicles to East Franklin Car Care for years- everything from our personal cars - to all of our company trucks for regular maintenance and repairs. Brian, our owner- has known the owner, Cassie, for a long time. It has been amazing to see her carry on the family legacy with such care and professionalism. Her father, Ronnie, built an incredible reputation for honesty, reliability, and great service- and Cassie has continued that legacy beautifully. You can truly trust and count on this family owned business. They treat their customers like friends, and it's clear they take pride in every job they do. Highly recommend East Franklin Car Care to anyone looking for an honest, dependable local mechanic.
• CP

  Colton P

  Oct 23, 2025
  5.0
  Everyone here is very nice and knowledgeable. Cassie and Walker are both awesome and will definitely take care of you.

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