Brand Certified
Brown's Automotive
4.9(807 reviews)
Certified by Brown's Automotive • Mar 01, 2026
Business Details
11744-B US 15-501 North, Chapel Hill, NC
27517, United States
Certified by Brown's Automotive • Mar 01, 2026
(919) 942-1023
Certified by Brown's Automotive • Mar 01, 2026
https://browns-automotive.com/
Certified by Brown's Automotive • Mar 01, 2026
About
Certified by Brown's Automotive • Mar 01, 2026
Auto Repair Shop
Brown’s Automotive comprehensive auto services can fix any of the problems your vehicle is experiencing. From walk-ins and same day service to our free shuttle service and Wi-Fi in our comfortable waiting room, we make everything from oil changes to transmission repair easy.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Brown's Automotive • Mar 01, 2026
Hours
Certified by Brown's Automotive • Mar 01, 2026
Reviews
4.9
807 reviews
5 stars
765
4 stars
25
3 stars4
2 stars7
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their excellent communication and willingness to help.
Trustworthiness
Many reviews emphasized the honesty and reliability of the service, with customers feeling confident in the recommendations provided without pressure to upsell.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers noting thorough diagnostics and effective solutions to vehicle issues.
Transparency
Customers appreciated the detailed reports, including photos and videos, that explained the work needed and the costs involved, enhancing their understanding and trust.
Community Feel
Several reviews mentioned the welcoming atmosphere and personal touch, making customers feel like part of a family rather than just another client.
- RMRyan MuellerFeb 21, 20265.0Amazing service and very nice employees. Very transparent with their work and provide in depth reports. Great competitive rates! I highly recommend them to anyone!
- BUbetsy underwoodFeb 21, 20265.0I have taken my cars to Browns for many years and they have always done a good job of fixing what needs to be fixed and sometimes even realize, before I do, that there are repairs that need to be made. I reccommend the company to anyone that needs work on their vehicle! I have never been disappointed and trust them to keep my car--and me--safe! Betsy Underwood
- KJKara johnsonFeb 19, 20265.0Browns has been our go to for all our car needs! The customer service is first rate and I know my car is in great hands! We highly recommend!
- CMCherrie MuchkaFeb 7, 20265.0Brown’s are not only excellent in car service but their attentiveness in caring for their customers makes you feel like family.
- DRDenise RankinJan 29, 20265.0Brown automotive will be my go-to forever!! They make you feel like family. They go through every example of what you want and automotive company to be when it comes to repairing your vehicle. THEY ARE EXCELLENT!!! I received a new headlight with water leaking in it they repaired it in a matter of hours before the snow. I am extremely grateful!!
Frequently Asked Questions About Brown's Automotive
Where is Brown's Automotive located?
Brown's Automotive is located at 11744-B US 15-501 North, Chapel Hill, NC 27517, USA.
What are the working hours of Brown's Automotive?
Brown's Automotive is open Monday to Thursday from 7:00 AM to 5:30 PM and is closed on Friday, Saturday, and Sunday.
Does Brown's Automotive accept walk-in customers or require appointments?
Brown's Automotive requires appointments but also offers walk-in services.
What types of automotive services does Brown's Automotive provide?
Brown's Automotive offers comprehensive auto services including oil changes, transmission repairs, brake services, tire repairs, wheel alignment, and auto tune-ups.
Is Brown's Automotive wheelchair accessible?
Yes, Brown's Automotive has a wheelchair accessible entrance, parking, and restroom facilities.
What payment methods are accepted at Brown's Automotive?
Brown's Automotive accepts debit cards, credit cards, and mobile NFC payments; it does not require cash only.
Does Brown's Automotive provide any customer amenities while waiting?
Yes, they offer free Wi-Fi in a comfortable waiting room and provide a free shuttle service for customers.
Are there other automotive service providers near Brown's Automotive?
Yes, nearby there are CARSTAR CarSmart Collision Chapel Hill, CarSmart Collision, and Classic Collision which offer auto glass and body shop services.
What dining options are available near Brown's Automotive?
Nearby dining options include Ta Contento (Mexican restaurant and food truck), Burger King (fast food), SaBeans (coffee shop and cafe), and Dry Dock Seafood (restaurant).
Where can I find convenient gas stations and ATMs near Brown's Automotive?
Close to Brown's Automotive are Refuel and Eagles Gas stations, as well as multiple ATMs including LibertyX Bitcoin ATM and CashPoints® ATM.
Brand Certified Facts from Brown's Automotive
This information is certified by Brown's Automotive and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website