Mr. Tire Auto Service Centers

Reviews

• DD

  Danwmdphd

  3 days ago
  5.0
  Everyone so nice and helpful and very quick turn around. I’ve used them many times!
• DB

  Darla Brown

  Feb 26, 2026
  5.0
  They accommodated me when I needed a quick turnaround. The staff was friendly and the price reasonable.
• MK

  Maeve Kennedy

  Feb 19, 2026
  5.0
  Randy was great and him and his team were able to help out with an issue right away. In and out in 30 min.
• DO

  dan obusan

  Feb 17, 2026
  5.0
  Went into Mr Tire, with a blown tire- at 2:00pm - Randy was helpful and transparent about getting my car ready for a trip that same day. They didn’t have my wheel in stock but he searched and got the tires in the shop and had my car ready before 5pm same day. Overall great experience and the cost was below what my Volvo dealership quoted and the turn around time was faster.
• WS

  Wes Swain

  Jan 22, 2026
  2.0
  I have been a loyal customer at this location since moving to Cary almost 14 years ago with multiple cars and even a popup camper. The service and services have always been exemplary, until this week. I made an early morning appointment days before and dropped my car off right after they opened, primarily for an alignment, but adding on an oil change and tire rotation since I was there. I had just replaced the entire suspension elsewhere and the steering wheel was at a severe angle(almost 45°) when going straight. Pretty straightforward job. They proceeded to ignore my car in the queue all day and it was not ready for pickup until within an hour of closing at which point I had to wait to pick it up in the morning. 😒 What's the friggin point of making an early appointment exactly? I happily pick it up and it became quickly apparent that the steering issue still persisted. How the hell did the technician drive the car out of the repair bay and to the parking lot across the way without noticing the steering wheel was at such angle. Give me a break. I take it back in, and the gentleman at the counter is apologetic and initially proceeds to tell me they will "fit it in when they can." Incorrect. It was there all day the previous day, and your incompetent staff did not do the job I literally just paid you for for what exactly? After expressing my displeasure at this situation, he changed the plan and had the tech immediately bring it in. 45 minutes later it was fixed. At this point, I am not confident that they even did the oil change or tire rotation either. This is a massive let down and a blow to their reputation in my mind. I'd rather bring my vehicle to the dealership and pay twice as much to ensure the job is done correctly and within a proper amount of time. I look forward to reading the corporate copy and paste response that will follow this review.

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