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Jiffy Lube Oil Change

4.3
(359 reviews)

Business Details

419 Ashville Ave, Cary, NC
27511, United States
(919) 859-0443
https://www.jiffylube.com/locations/nc/cary/1553

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Cary. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
419 Ashville Ave, Cary, NC
27511, United States

Hours

Reviews

4.3
359 reviews
5 stars
263
4 stars
32
3 stars
8
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, polite, and accommodating, with many customers expressing appreciation for their helpfulness.

Speed of Service

Most reviews highlight the quick service, with many customers noting minimal wait times for inspections and oil changes.

Upselling Concerns

Several customers reported feeling pressured into unnecessary upsells, particularly regarding wiper blades and other services, leading to dissatisfaction.

Inconsistency in Service Quality

While many reviews praise the service, there are notable complaints about incomplete work and poor customer experiences, indicating variability in service quality.
  • SS
    Sarah Watkins (Swatkins)
    3 days ago
    5.0
    I went in for my annual safety and emissions inspection. Joseph H and Evan C took care of me today. They treated me very well, were professional, communicated each step of the way, and completed the service without delay. I was very impressed with their service and the overall experience they provided today!
  • BB
    Bill Babb
    Feb 24, 2026
    5.0
    Super fast!
  • LL
    Loren
    Feb 11, 2026
    5.0
    Everyone was so nice! It took about 10 minutes for my inspection. I would definitely go back!
  • EE
    Ebony
    Jan 30, 2026
    5.0
    The customer service and patience demonstrated were exceptional. My adult autistic child experienced a meltdown, and the two gentlemen involved were remarkably understanding and accommodating. Frequently, we encounter difficulties in accessing services due to a lack of understanding from staff, but this was not the case on this occasion. I would consistently choose this location for future services and highly recommend that others emulate their compassionate approach to customer care.
  • JO
    Joy Oranburg
    Jan 12, 2026
    2.0
    I’m writing to formally express my disappointment with the service I received today at the time I arrive. I was the only customer all employees were standing waiting to begin work. Service started as I pulled in. I initially assume the services were completed appropriately however I returned to my vehicle and it was clear. Several things were not performed. The windshield is still dirty. The vehicle is not vacuumed. Most importantly the on my dash the oil change was not reset on the dash I returned to the office reported this issue. Morgan called out to have someone come help and reset the oil indicator. They yelled back for her to do it, she came out to my car started googling on how to do it. Obviously this was not her job. She didn’t know the procedure. No other employee came to assist her nor did she ask them to help given. I was only customer for the entire hour there’s no reason explanation why this level of incomplete nonprofessional service happen. Additionally, I intend to purchase wiper blades and request confirmation of coolant That they said they had leveled off but after. Noticing these other issues, I had no confidence that they could do the work services on lack of proper support at this location. I’m requesting a service credit and a follow up from the store manager or district manager at this point I have no confidence in the carry location in the service quality

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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