Jiffy Lube Oil Change

4.2
803 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CARY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
1810 Walnut St, Cary, NC
27511, United States

Hours

Reviews

4.2
803 reviews
5 stars
584
4 stars
52
3 stars
22
2 stars
29
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude or dismissive behavior.

Service Quality

Numerous complaints about poor service quality, including improper oil changes and failed inspections, leading to customer dissatisfaction.

Speed of Service

Many customers appreciated the quick service, often mentioning fast turnaround times for oil changes and inspections.

Pricing Issues

Several reviews highlighted concerns over pricing, with accusations of overcharging and upselling unnecessary services.

Location Convenience

The location is noted for its convenience, but some customers reported frequent issues with service availability, particularly for inspections.
  • GH
    G30rge Huff3rt
    3 days ago
    1.0
    I visited the Walnut Street location in Cary this morning for an annual vehicle inspection and unfortunately had an unprofessional experience with an employee during checkout. He made comments such as “Why do you have to be like that?” and “I guess you’re not comfortable around me.” The first thing I said to him was simply, “Are you talking to me?”—but he offered no response and did not make eye contact. I spoke with the manager, who suggested the employee may not have been addressing me. However, I was the only customer at the counter, and regardless of who those comments were meant for, they were inappropriate for a customer to overhear. This interaction came across as unprofessional and uncomfortable, and as a result, I will be seeking service elsewhere going forward.
  • NG
    Noah Guertin
    Nov 15, 2025
    5.0
    They were quick and efficient with my oil change.
  • BL
    Brian Lobos
    Nov 10, 2025
    1.0
    Save your time, go to the jiffy lube Ashville Ave. Came by asking if they could do an inspection. Oddly walked me out to the car to look then proceeded to say no because their computer system was down? Then when I asked when it might be back up, was disregarded. When I asked where the next jiffy lube or next nearest inspection place was I was told they didn’t know. All the gentlemen there were just standing on their phone. Another car pulled up just to leave too. Seems they don’t wanna have to do anything here. Went to the next jiffy lube and was helped no problem. No excuses of systems being down. Just a smile and willingness
  • NA
    nesar amiri
    Nov 8, 2025
    5.0
    I have been a customer of yours for many years, and there are no offers available for me?
  • AH
    Amanda Holland
    Oct 30, 2025
    2.0
    Had my oil changed and tires rotated. My car is never been louder or drove as lousy since going to have to spend more money taking it to another mechanic to check out. Just don’t go try to upsell you on everything.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service