Jiffy Lube Oil Change

4.2
680 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CARY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
941 High House Rd, Cary, NC
27513, United States

Hours

Reviews

4.2
680 reviews
5 stars
477
4 stars
66
3 stars
21
2 stars
21
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often completing inspections and oil changes in under 30 minutes.

Professionalism

The staff were frequently described as friendly, courteous, and professional, contributing to a positive customer experience.

Transparency

Some customers appreciated the straightforward approach without pressure to upsell additional services, while others expressed concerns about lack of transparency regarding pricing and service consent.

Mixed Experiences

While many reviews were positive, there were notable complaints about service errors, such as incorrect oil levels and rude staff interactions.

Customer Care

Several customers highlighted instances of excellent customer service, including staff going above and beyond to resolve issues.
  • AM
    Anna Moua
    Nov 16, 2025
    5.0
    All 3 gentlemen worked collaboratively to get my daughter’s car done in a very timely manner. They did oil change, tire rotation, change both filters and resolved a warning light in less than an hour. The service guy offered several discounts that helped drive the cost down. I know people have opposing views on Jiffy Lube, but I think it’s all in the people who works there and their people skills. Big thanks to the guys!!!
  • MM
    Maria Merlin
    Nov 15, 2025
    5.0
    Got there before 9 AM on Saturday morning. It was 48° so I figured they would not be a lot of people there for my emissions inspection. I was right in and out 10 minutes. They were courteous and quick.
  • KK
    Kristen Finley (Krissybakes)
    Nov 13, 2025
    5.0
    Went to get my inspection when they first opened. Stephen and his team changed my oil and air filters very quickly. All three men are extremely professional and there is no feeling of being upcharged for services. Thank you for your help today!
  • MY
    Meenakshi Yadav
    Nov 11, 2025
    5.0
    Walked-in today for state inspection. The whole process was smooth. Even though it was packed they give exact time and I was out in a record time given the number of cars they had.
  • LA
    Lahoucine Achnine
    Oct 26, 2025
    1.0
    A RIP OFF!!! 1. I do not publish reviews, but today I have to. 2. I wish I could give 0 (zero) stars, but I have to give one (an established rule out of my control) Today, I was charged an astonishing $538 & change for spark plugs and coil replacement at this location. The product is from Duralast - a very ordinary product. The cost online for this kit is a maximum of $163 at AutoZone. The irony is that Jiffy Lube, as a privileged Corporate customer of Durlasat, must have a substantial discount for these kits as B2B transaction, but THEY CHOSE TO NOT PASS ON THAT DISCOUNT to their customers. The cost to me was quoted over $400!!!!!! Labor costs were quoted as $125 for less than 45 minute worth of work!!!! I DO NOT recommend this service place to anybody in the Triangle. STAY AWAY & save your hard-earned $$.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service