Jiffy Lube Oil Change

3.8
401 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CARY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
400 Weston Pkwy, Cary, NC
27513, United States

Hours

Reviews

3.8
401 reviews
5 stars
240
4 stars
34
3 stars
28
2 stars
18
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Amber, Justin, and Darnell for their exceptional service.

Service Speed

While some reviews noted quick service, others experienced long wait times, particularly for inspections and oil changes, leading to mixed feedback on efficiency.

Cleanliness

Several customers expressed disappointment regarding the cleanliness of the facility, noting that it was not as tidy as in the past.

Pricing Concerns

Multiple reviews highlighted high prices for services, with some customers feeling that they were overcharged compared to competitors.

Service Quality

There were mixed reviews on the quality of service, with some customers reporting satisfactory experiences while others faced issues such as failed inspections and poor workmanship.
  • NP
    Nan Parrish
    Oct 25, 2025
    5.0
    Always an awesome experience here!
  • JR
    John Rowe
    Oct 18, 2025
    4.0
    Oil change and state inspection done in a timely manner. Free WiFi and a TV to entertain. Free water bottles. Quick walk to multiple fast food restaurants if you want to eat while they're working on your car. The space is not as clean as it used to be.
  • TA
    Terri Aron
    Oct 15, 2025
    5.0
    Justin and Amber assisted me today. It was a true pleasure to experience their over the top customer service, attention to detail and work ethic. Keep up the great work Justin and Amber! I Hope to see you again next time I visit!
  • JS
    Juliana Schwartz
    Oct 7, 2025
    5.0
    Had a great experience getting my car checked at this location. Lorenzo was especially helpful. Really appreciated his great service!
  • AP
    Austin Parrish
    Oct 7, 2025
    1.0
    Slow as can possibly be. Waited over an hour for a simple inspection and there was one vehicle infront of me when I arrived. When I finally decided to just leave it was parked behind two other cars. Terrible service

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service