Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationTire ShopAuto Air Conditioning ServiceTransmission Shop
Import Motor Werks is a local, friends and family run business. We were established in Cary in 2007 and have been fortunate enough to work with an amazing group of people - from our mechanics to our great Service Advisors to our support staff. We specialize on European and Asian vehicles and strive to be a dealership alternative to those clients that prefer a smaller, more personal experience.
Location
Hours
Reviews
4.8
701 reviews
5 stars
656
4 stars
18
3 stars6
2 stars6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional staff, highlighting excellent communication and responsiveness.
Pricing
Many reviews noted fair and reasonable pricing, often cheaper than dealership rates, contributing to high customer satisfaction.
Efficiency
The business is recognized for quick service and timely repairs, with many customers appreciating the fast turnaround times.
Trustworthiness
Several customers expressed confidence in the honesty and integrity of the service, feeling that they were not pressured into unnecessary repairs.
Loaner Vehicles
The availability of loaner cars was frequently mentioned as a convenient service that enhanced the overall customer experience.
- TBTracey Baldwin2 days ago5.0We think they’re honest, pricing beats dealership, appreciate their diagnostic checklists, they don’t suggest unnecessary work.
- JMJay Madan6 days ago5.0Very Courteous and professional team
- MCM CNov 11, 20255.0I found Import Motor Werks through a quick Google search, and decided to give them a try based off of their reviews. This company is no joke! The customer service was out of this world! I could have taken my Mini Cooper to the dealership, but I'm glad I didn't because Import Motor Werks didn't push additional services that were not needed. They give you a list of immediate needs, and future needs, all with price points attached! While the services were cheaper than the dealership (always a bonus!), I didn't feel cheated because these people are honest and genuine! Daniel communicated with me every step of the way, whether it was over the phone or through their online messaging system. I'm so glad that they were able to quickly diagnose and repair my Mini's issues! Shout out to Matt, the mechanic who provided additional information on services I need in the future! I will definitely be returning to Import Motor Werks for any future needs! Thank you!!!!
- PSPSB Pro ServicesNov 11, 20255.0We were having issues with my mother’s Minni Cooper and Melody went above and beyond to help us. I can’t thank her and team at Import Motor Werks enough.
- KOKristin OBrienOct 13, 20255.0Fantastic people, fast and very reasonable price to keep my old car running! I will use them for all repairs moving forward, very happy I found them
Frequently Asked Questions About Import Motor Werks
What types of vehicles does Import Motor Werks specialize in servicing?
Import Motor Werks specializes in servicing European and Asian vehicles, providing a personalized alternative to dealership service.
What are the regular business hours of Import Motor Werks?
Import Motor Werks is open Monday to Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM. The shop is closed on Saturdays and Sundays.
What services does Import Motor Werks offer?
They offer a range of automotive services including auto repair, brake services, oil changes, tire services, transmission work, auto air conditioning service, wheel alignment, radiator repair, muffler services, and tune-ups.
How can I schedule a service appointment at Import Motor Werks?
You can schedule a service appointment by visiting their online scheduling page at https://importmotorwerks.com/schedule/.
Where is Import Motor Werks located?
Import Motor Werks is located at 105 Woodwinds Industrial Ct, Cary, NC 27511, United States.
Is Import Motor Werks a family-run business?
Yes, Import Motor Werks is a local, friends and family run business established in Cary in 2007.
Are there any nearby automotive repair shops around Import Motor Werks?
Yes, nearby automotive repair shops include Euro Solutions, Mpowered Automotive, All Automotive, and Outlaw Motors, providing customers with several options for vehicle service in the area.
Can I find pet services near Import Motor Werks?
Yes, Camp Bow Wow Cary/Apex, NC, a pet sitting and boarding service, is located nearby and could be convenient if you need care for your pet during your vehicle service.
Are there any grocery stores close to Import Motor Werks where I can shop?
Papa Spud's, a specialty grocery store and farmers market, is located near Import Motor Werks, which you can visit before or after your auto service appointment.
What other services can I find near Import Motor Werks?
Nearby you can find various services such as towing and roadside assistance from Brace Towing & Recovery, home improvement services from Triangle Reconstruction, and home cleaning from Maid Brigade of Cary, offering convenience while your vehicle is being serviced.