Brand Certified
Import Motor Werks
4.8(737 reviews)
Certified by Import Motor Werks • Mar 01, 2026
Business Details
105 Woodwinds Industrial Ct, Cary, NC
27511, United States
Certified by Import Motor Werks • Mar 01, 2026
(919) 439-3321
Certified by Import Motor Werks • Mar 01, 2026
https://importmotorwerks.com/
Certified by Import Motor Werks • Mar 01, 2026
About
Certified by Import Motor Werks • Mar 01, 2026
Auto Repair ShopBrake ShopOil Change Service StationTire ShopAuto Air Conditioning ServiceTransmission Shop
Import Motor Werks is a local, friends and family run business. We were established in Cary in 2007 and have been fortunate enough to work with an amazing group of people - from our mechanics to our great Service Advisors to our support staff. We specialize on European and Asian vehicles and strive to be a dealership alternative to those clients that prefer a smaller, more personal experience.
Location
Certified by Import Motor Werks • Mar 01, 2026
Hours
Certified by Import Motor Werks • Mar 01, 2026
Reviews
4.8
737 reviews
5 stars
688
4 stars
20
3 stars6
2 stars6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and communicative staff, highlighting their willingness to keep clients informed throughout the repair process.
Quality of Work
Many reviews noted the thoroughness and effectiveness of the repairs, with several customers expressing satisfaction with the quality of service provided.
Pricing
The business is recognized for offering fair and competitive pricing, often noted as being more affordable than dealership rates, which customers appreciated.
Convenience
The availability of loaner vehicles and efficient service scheduling were frequently mentioned as significant benefits, enhancing the overall customer experience.
Trustworthiness
Customers expressed a strong sense of trust in the business, appreciating the honest assessments and lack of pressure for unnecessary services.
- FPFrank PicarelloFeb 11, 20265.0Easy to work with, fair pricing, excellent text and email interface. They pointed out a few other things that needed attention and gave me the option to proceed. Happy.
- AAAlan AustinFeb 10, 20265.0Work was done promptly, correctly and we were kept well informed of the progress. Parts and labor were very expensive, but that’s what we get for buying a BMW….
- DMDon MillnerJan 22, 20265.0Kept me in the know the whole time and offered me a loaner. They came recommended by a friend and they did not disappoint.
- CLCharlie LiuJan 21, 20265.0Kim was nice. She took time talking with me to solve my coolant leak issue. I really appreciate it.
- SBSarah BestJan 12, 20261.0I’ve had about $5,000 worth of work done on my car here. In April I took it in to have work done and it needed to be jumped to get it started. They put in a new battery for $300. This car has been in my garage since then, so other than a 5 mile drive back to my house no other wear and tear has occurred. A few weeks ago I went to start the car to work on it some myself and it wouldn’t start. I jumped it and successfully got the car to start. I tried to start it again last week after having previously charged it after jumping it and it wouldn’t start. So I unhooked the battery from the car and hooked it up to a charger that connects to the wall. The battery showed zero charge initially and would only charge to 44%. After unplugging, the battery would immediately begin to lose power (44% to 28% in about five minutes). When I spoke to Daniel today about a warranty on the battery he told me I would have to bring the car in and pay him $80 to make sure the charging system in my car works before he would replace the battery under warranty. When asked if he had checked the charging system in April, he said he did. It truly defies logic that a battery hooked up to wall power isn’t holding a charge because of the charging system in my car that the BATTERY IS NOT CURRENTLY CONNECTED TO. Daniel was then hesitant to tell us where the battery came from. He did eventually relent and tell us it came from Interstate Battery, so we called them instead. LO AND BEHOLD, the kind woman that answered their phone said we could bring it in this week to have it replaced under warranty. We asked if they would need to check the charging system in the car first and she said “Why would you need to do that if it’s the battery that’s bad?” What a run around! I regret spending as much money as I have at this shop. Learn how to fix your own cars! Because there is no reward for being a repeat customer who pays their bills.
Frequently Asked Questions About Import Motor Werks
What types of vehicles does Import Motor Werks specialize in servicing?
Import Motor Werks specializes in servicing European and Asian vehicles, providing a personalized alternative to dealership service.
What are the regular business hours of Import Motor Werks?
Import Motor Werks is open Monday to Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM. The shop is closed on Saturdays and Sundays.
What services does Import Motor Werks offer?
They offer a range of automotive services including auto repair, brake services, oil changes, tire services, transmission work, auto air conditioning service, wheel alignment, radiator repair, muffler services, and tune-ups.
How can I schedule a service appointment at Import Motor Werks?
You can schedule a service appointment by visiting their online scheduling page at https://importmotorwerks.com/schedule/.
Where is Import Motor Werks located?
Import Motor Werks is located at 105 Woodwinds Industrial Ct, Cary, NC 27511, United States.
Is Import Motor Werks a family-run business?
Yes, Import Motor Werks is a local, friends and family run business established in Cary in 2007.
Are there any nearby automotive repair shops around Import Motor Werks?
Yes, nearby automotive repair shops include Euro Solutions, Mpowered Automotive, All Automotive, and Outlaw Motors, providing customers with several options for vehicle service in the area.
Can I find pet services near Import Motor Werks?
Yes, Camp Bow Wow Cary/Apex, NC, a pet sitting and boarding service, is located nearby and could be convenient if you need care for your pet during your vehicle service.
Are there any grocery stores close to Import Motor Werks where I can shop?
Papa Spud's, a specialty grocery store and farmers market, is located near Import Motor Werks, which you can visit before or after your auto service appointment.
What other services can I find near Import Motor Werks?
Nearby you can find various services such as towing and roadside assistance from Brace Towing & Recovery, home improvement services from Triangle Reconstruction, and home cleaning from Maid Brigade of Cary, offering convenience while your vehicle is being serviced.
Brand Certified Facts from Import Motor Werks
This information is certified by Import Motor Werks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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