Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationTire ShopAuto Air Conditioning ServiceTransmission Shop
Import Motor Werks is a local, friends and family run business. We were established in Cary in 2007 and have been fortunate enough to work with an amazing group of people - from our mechanics to our great Service Advisors to our support staff. We specialize on European and Asian vehicles and strive to be a dealership alternative to those clients that prefer a smaller, more personal experience.
Location
Hours
Reviews
4.8
710 reviews
5 stars
665
4 stars
18
3 stars6
2 stars6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the courteous, professional, and genuine service provided by the staff.
Communication
Many reviews highlighted excellent communication throughout the service process, including timely updates and clear explanations of repairs.
Efficiency
The business was noted for quick service and efficient handling of repairs, often completing work in a timely manner.
Pricing
Customers appreciated fair and competitive pricing, often noting that services were more affordable than dealership rates.
Trustworthiness
Several reviews emphasized the honesty and transparency of the business, with customers feeling confident in the assessments and recommendations provided.
- TRThomas RyanDec 15, 20255.0All of my dealings with Import Motor Werks have been courteous, prompt, personable and professional.
- KTKen TaitingfongDec 10, 20255.0This is my 3rd time taking my car here. Again, they were able to get me fairly quickly, gave me a loaner, diagnosed and fixed the problem, and even gave me a nice discount because it's Christmas time. I also appreciated the updates, with pictures, and the ability to accept or decline individual recommendations online. 100% going to be using them again.
- MBMarkel BraxtonDec 4, 20255.0Y’all did a excellent Job I will definitely bring any car I own back to y’all - thank u so much🙏🏽🙏🏽
- PKPhilip KugelDec 3, 20255.0Customer connection was professional and genuine. I trust this business with my car. I am interested in a full inspection in March so I can get the most out of my vehicle. Thank you for all you do 👍
- SSsusanNov 25, 20255.0Excellent customer service with detailed inspection/overview/explanation. The waiting room was very comfortable and at the end they gave thorough future recommendations of suggested repairs.
Frequently Asked Questions About Import Motor Werks
What types of vehicles does Import Motor Werks specialize in servicing?
Import Motor Werks specializes in servicing European and Asian vehicles, providing a personalized alternative to dealership service.
What are the regular business hours of Import Motor Werks?
Import Motor Werks is open Monday to Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM. The shop is closed on Saturdays and Sundays.
What services does Import Motor Werks offer?
They offer a range of automotive services including auto repair, brake services, oil changes, tire services, transmission work, auto air conditioning service, wheel alignment, radiator repair, muffler services, and tune-ups.
How can I schedule a service appointment at Import Motor Werks?
You can schedule a service appointment by visiting their online scheduling page at https://importmotorwerks.com/schedule/.
Where is Import Motor Werks located?
Import Motor Werks is located at 105 Woodwinds Industrial Ct, Cary, NC 27511, United States.
Is Import Motor Werks a family-run business?
Yes, Import Motor Werks is a local, friends and family run business established in Cary in 2007.
Are there any nearby automotive repair shops around Import Motor Werks?
Yes, nearby automotive repair shops include Euro Solutions, Mpowered Automotive, All Automotive, and Outlaw Motors, providing customers with several options for vehicle service in the area.
Can I find pet services near Import Motor Werks?
Yes, Camp Bow Wow Cary/Apex, NC, a pet sitting and boarding service, is located nearby and could be convenient if you need care for your pet during your vehicle service.
Are there any grocery stores close to Import Motor Werks where I can shop?
Papa Spud's, a specialty grocery store and farmers market, is located near Import Motor Werks, which you can visit before or after your auto service appointment.
What other services can I find near Import Motor Werks?
Nearby you can find various services such as towing and roadside assistance from Brace Towing & Recovery, home improvement services from Triangle Reconstruction, and home cleaning from Maid Brigade of Cary, offering convenience while your vehicle is being serviced.