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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(162 reviews)

Business Details

859 Bass Pro Ln, Cary, NC
27513, United States
(919) 677-1266

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cary, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Harrison Avenue location today.

Location

Enterprise Rent-A-Car
859 Bass Pro Ln, Cary, NC
27513, United States

Hours

Reviews

4.2
162 reviews
5 stars
121
4 stars
10
3 stars
2
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, although there were some negative experiences reported.

Vehicle Quality

Several reviews mentioned issues with the quality and cleanliness of the rental cars, including complaints about old or poorly maintained vehicles.

Reservation Issues

There were multiple reports of problems with reservations, including unavailability of reserved vehicles and unexpected charges.

Efficiency

Customers frequently highlighted the quick and efficient service during pickup and drop-off, with many noting minimal wait times.
  • CP
    Chase Parsons
    Feb 26, 2026
    5.0
    Conan and Joe were super helpful throughout the whole process and made it smooth and easy
  • JC
    Jeremy Cleveland
    Feb 26, 2026
    5.0
    Harrison Ave store has a great staff! Amazing customer service, fast and polite. I’ve rented from there multiple times and will continue to go to this location.
  • DC
    Dennis Cavanaugh
    Feb 14, 2026
    2.0
    Cars we dirty on the inside and out.
  • NG
    Nicolette Galvin
    Feb 11, 2026
    1.0
    If I could give a zero I would! The car I got was so dirty I had to get it washed so I could see out of the cameras. It was a Genius V70 2025 nice car right ! Nope the oil low engine light was on, transmission slipping when you press the gas. I called and told them that and need to be put in a car that would be similar I was having work done on my Mercedes and insurance was covering suv. They didn’t have one, said they would call back. ( Conon) they didn’t I called again I’m with a car that doesn’t work properly. We can give you something but not like what you have. Well can you get one from the airport and bring it to me. Nope. Really really! He said they didn’t have one sorry. Now that was the asst MGR of the store. Wow! I called RDU they had plenty. Lazy Lazy… very poor service. None the less still drove the POS and will never do business with them! No stars for you… also the MGR Conon then hung up on me!!!!
  • KS
    Kar Stevens
    Jan 19, 2026
    1.0
    They charged me a $15 toll fee (in addition to being charged for the tolls). This is SO wrong and they take advantage of their customers .

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Cary, NC?

Enterprise Rent-A-Car in Cary, NC is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.

Where is Enterprise Rent-A-Car located in Cary, NC?

Enterprise Rent-A-Car in Cary is located at 859 Bass Pro Lane, Cary, NC 27513, USA.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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