Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 205 Grande Heights Dr in Cary offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
306 reviews
5 stars
190
4 stars
60
3 stars
23
2 stars2
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while many customers praised helpful and knowledgeable employees, others reported rude and unprofessional behavior.
Product Availability
Customers appreciated the wide selection of parts and the ability to find what they needed quickly.
Warranty Issues
Several customers expressed dissatisfaction with the handling of warranty claims and battery replacements.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing to a positive shopping experience.
Pricing
While some customers found prices reasonable, others felt they were high compared to competitors.
- DBDaisy BuitragoNov 3, 20255.0Found what i needed quickly and there was a good deal on it
- VFVanesh FarmahNov 1, 20255.0Went there today and got excellent advice from the taller employee with glasses. Forgot your name but thank you so much for being helpful! My battery was still under warranty from another store and he saved me $250!
- DDDanOct 28, 20252.0This location I went to check battery guy said it is reading XXX. I took it to other advance auto location they gave me detail about battery performance. I asked them when did I purchased battery employee said we cant check by phone number. I went to other location and they able to pull record by phone number. Rude behavior and helpless employee at this location
- DMDonald MooreSep 26, 20255.0The workers were helpful and seemed cool
- LGLauren GoodridgeAug 2, 20255.0We got help from Tom today. First, he did a great job of balancing customer needs of a quick purchase vs a diagnostic test. Everyone felt acknowledged and helped. He came out to help run a diagnostic check for a car that had to be jump started this morning. He walked us through the possible culprits and did a thorough test for each. He explained the results and went over options with no hard sell, just information on next steps and likely cost. He was so helpful and knowledgeable. They have our business next time!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts at 205 Grande Heights Dr in Cary offer?
Advance Auto Parts offers new auto parts and accessories including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts install car batteries purchased from the store?
Yes, Advance Auto Parts installs your new car battery for free with purchase at most locations. Exclusions may apply.
Can I recycle my used motor oil and batteries at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil and batteries for free. Exclusions may apply.
Does Advance Auto Parts offer services like engine code scanning and battery testing?
Yes, the store provides free engine code scanning, battery testing, starter and alternator testing, and wiper blade installation services.
What payment methods are accepted at the Cary Advance Auto Parts store?
They accept American Express, cash, check, Discover, MasterCard, and Visa credit cards.
Does Advance Auto Parts in Cary offer curbside pickup?
Yes, this location offers curbside pickup for customer convenience.
What are the store hours for Advance Auto Parts at 205 Grande Heights Dr?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Are there nearby dining options around Advance Auto Parts in Cary?
Yes, nearby restaurants include Bravo's Mexican Grill, The Cary Café, Everest Nepali Kitchen, and The Big Easy Oven and Tap where you can enjoy meals before or after your visit.
Is there a UPS Access Point location near Advance Auto Parts for convenient shipping and package pickup?
Yes, multiple UPS Access Point locations are nearby, allowing customers to easily send or receive packages in the area.
What other automotive or related services can I find near Advance Auto Parts in Cary?
Nearby you can find Discount Tire for tire services and oil changes, as well as UPS Alliance Shipping Partner locations for vehicle shipping and courier services.