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Advance Auto Parts

4.2
(310 reviews)

Business Details

205 Grande Heights Dr, Cary, NC
27513, United States
(919) 462-3062
https://stores.advanceautoparts.com/nc/cary/205-grande-heights-dr

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 205 Grande Heights Dr in Cary offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
205 Grande Heights Dr, Cary, NC
27513, United States

Hours

Reviews

4.2
310 reviews
5 stars
191
4 stars
60
3 stars
23
2 stars
2
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised helpful and knowledgeable employees, others reported rude and unprofessional behavior.

Product Availability

Customers appreciated the availability of parts and products, often finding what they needed quickly.

Service Efficiency

Several reviews highlighted quick service and efficient problem-solving, particularly regarding battery replacements and diagnostics.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing positively to the shopping experience.

Warranty Issues

Some customers expressed dissatisfaction with warranty handling and product reliability, indicating a need for improvement in these areas.
  • MC
    Matthew Casey
    Jan 23, 2026
    1.0
    I called the store to make sure they had the product I wanted in stock, was told they do have them so I immediately purchased online for pick up. When I arrived I was told my order was never pulled from the shelf and they sold out. Horrible will not be returning to this location ever again.
  • EM
    Erin M
    Jan 14, 2026
    5.0
    Getting my car battery replaced here was a breeze! The cashier who checked me out, Justin, was very personable and helped me figure out which battery I needed really quickly. They even made sure to test my battery for free just to make sure that was the problem, and it was technically still good so they offered to drip charge it over a few hours free of charge. I opted to buy a new battery just in case, and they installed it for no extra charge in a very timely manner. I didn't catch the names of the other employees that also helped me, but everyone on shift was very nice and quick to help.
  • DM
    Delaware McDonnell
    Jan 8, 2026
    1.0
    Stopped by to pickup tuneup items needed before work so I can install tomorrow. A couple vehicles parked sideways getting detailed was first red flag. Went inside, stood at register for a bit then left. Disappointed is an understatement. Certainly hope employees vehicles are in pristine condition since it's a priority.
  • BG
    Brett G
    Dec 16, 2025
    1.0
    Pretty sure battery is bad. Have battery tested, told it's good, just needs charge. A week later I drive for 8 hours because it "just needs a charge." End up stranded and buying a battery near where I'm stranded. Next time I'll test the battery for crank amps myself. Can't afford to trust anyone knows what they're doing these days.
  • VF
    Vanesh Farmah
    Nov 1, 2025
    5.0
    Went there today and got excellent advice from the taller employee with glasses. Forgot your name but thank you so much for being helpful! My battery was still under warranty from another store and he saved me $250!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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